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Pro Lube Auto Ctr

4.9

About this business

Location details

480 Pleasant St, Northampton, MA, 01060, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 1:00 p.m.
SunClosed
4.9154 reviews
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kperry57's profile image
kperry57 
15 years ago

Worst Experience – I have got my car inspected at Lia Toyota in Northampton since I've owned it. I called ahead to Lia and there was a 2 hour wait so a co-worked suggested Pro-Lube. It has passed inspection every year since I've owned it. I have done nothing new to the vehicle. I show up at Pro Lube and my gut was turning - I know I should of ran out of there.So I failed the inspection for my windshield visor being 8 inches instead of 6. The guy who inspected the car was rude and very unprofessional. I just wanted to say I a... read more

nohorez's profile image
nohorez 
15 years ago

Love them! – I went to prolube when my clutch seemed to be slipping and the dealer wanted ALOT of money to fix it. They guys at prolube got me in and out in a couple hours and my car has never driven so well. And it only cost me half of what hyundai was quoting. I continue to bring my car there and I am never disappointed with their service. They are always kind and honest and willing to help me out. I would highly recommend them to anyone! 

JackiJ's profile image
JackiJ 
15 years ago

If I could give them less than one star I would! – The past several years my husband has sworn by Pro Lube, until the last two years that is when they have failed me for inspection for the same 800 plus dollar job, claiming my car failed for emissions because the pipe that contains the catalytic converter was broken beyond repair and we need a new one. We had them fix it. During the repair they put the clamp on upside down, giving my car no more than an inch of clearance, in winter, needless to say I was concerned by how muc... read more

bupa's profile image
bupa 
20 years ago

ProLube's Cheap Shot – I went to have my car inspected at ProLube in Northampton, and waited over an hour to be Rejected. The mechanic, stated I needed the emergency brake and muffle fixed .I had them fixed. When I returned to ProLube, and waited over an hour, they were upset with me for not fixing the emergency brake, (which I had). He rejected me again! My brakes would rub if I tightened them. When the mechanic inspected my car this time he passed the emergency brake but failed my front tires! Which passed the other two ti... read more

Frequently asked questions about Pro Lube Auto Ctr

How is Pro Lube Auto Ctr rated?

Pro Lube Auto Ctr has a 4.9 star rating with 154 reviews. 

When is Pro Lube Auto Ctr open?

Pro Lube Auto Ctr is closed now. It will open tomorrow at 8:00 a.m. 

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