Pro-Fab Inc

J&C Auto Albuquerque NM 

on Dex Knows

12 years ago

Poor Customer Service First, I was stood up twice because they had a bigger job. Second, the plumber lied about calling me. He never called. Third, as a real estate agent, I will never use TLC plumbing for anything nor will I recommend them. I can not believe the run around I have gotten from their customer service department. In my opinion, they are just out to cause problems, and issues that do not exist. 

sampson 

on Dex Knows

12 years ago

Damaged personal property today tlc came out and ran piping under ground from the side walk to the house for a big project, when i came home my political sign was crumpled up and tossed into the top of a tree. The sign was not in the way of the pipeline or obstructing any work. All i can say is if they show this kind of respect to personal property what will they do if you are not home and something else looks like it needs to be rearranged. This behavior is unnacceptable for anyone to do and because of this action i will ne... read more

Satisfied 

on Dex Knows

13 years ago

Excellent service, again! I had TLC come out to service my air conditioner for the second time in the past 12 months. The visits were both done promptly with efficiency and great skill. I was skeptical calling TLC after reading the couple of negative reviews here, but have decided that these are clearly anomalies. 

Georgia 

on Dex Knows

13 years ago

Robs Senior Citizens Do not be deceived by these crooks! I was a customer of TLC for many years. My recent visits have been so awful. I had a technician come out for a leak in my home, and he was a rude conman. He wouldn't give me a free estimate but told me that it was $94.50 an hour just to look at my leak. I was between a rock and a hard place so I went ahead, then after so called fixing my leak, he told me how much it would be to put my water back into service. He only stopped the leak, did not fix it. The price was out ... read more

Abq 505 

on Dex Knows

14 years ago

TLC standing behind their work TLC came out to repair plumbing and ceiling plaster. The technician was courteous and professional. He explained how he was going to accomplish the job prior to doing any work. After acquiring my approval, he proceeded with the work, and upon completion confirmed my approval. I was delighted with his work ethic and professionalism and will remain a TLC customer in the future. 

Consumer 

on Dex Knows

14 years ago

Wake UP! Wake up TLC! I have contacted you three times now about your drivers having no concern for the general public's safety. I am writing this after this afternoon being the third time your drivers have risked my safety and general well-being while they are on the road. These are not little Smart Cars they drive; these are commercial vehicles that are not designed as sports cars either. I hope this serves as a legal warning that you have been notified about your unsafe drivers. Please wake up before someone gets killed! 

marccalderwood 

on Dex Knows

14 years ago

The Best Service At a Reasonable Price We, well I had called another plumber, agains my wifes advice. They showed up totally unprepared to unclog our kitchen sink. My wife then called TLC because she had seen their trucks. They showed up promptly the next day. The guy worked for an hour trying to unclog the sink, couldn't get it and said he'd be back the next day. Of course we're seeing dollar signs, especially when he said the clog was way deep and there were cases where floors had to be dug up. The next day he showed up wi... read more

Very upset customer! 

on Dex Knows

14 years ago

NO 24 hour service even if they did not do the job right the first time. FALSE ADVERTISING. No 24 hour service and they won't do 24 hour work they did not do right during regular hours.Had TLC come out and replace the fan motor and blade on our air conditioning on Friday September 3rd 2010. We paid $709.41 for the repair. The reason we called them in the first place is because TLC's add has it in bright red circle on their website for "24 Hour emergency service.Now it is Sunday September 5th, 7pm and they can't come out and ... read more

SpingBreak09 

on Dex Knows

16 years ago

Unreliable These incompetent fools only make things worse. They do things that mess things up and leave without saying a word. The city's water department has had to come and fix the chaos they left behind various times. Do not hire them, they do not care; they just want your money.