Pro-Care Medical Center

Connie S. 

on Citysearch

12 years ago

Watch your wallet – When in excruciating pain you’ll be asked if you have any money even if you have awesome insurance and are asked to sign a financial agreement for treatment you haven’t received. I was told if I went back after they finished their terms of the agreement I could only get injections in my back! Then I got billed many months later with the threat interest would be added if not paid immediately. Then two years after not being able to compromise with them on the charges for their therapy you have to do in orde... read more

Kurt D. 

on Citysearch

12 years ago

Enjoyed my treatments at Procare Spine center in Austin, also did the ideal protein weight lose program and lost 125lbs in 4 months. Would reccomend them to anyone. 

scott m. 

on Citysearch

13 years ago

Excell in customer service and flexablility! 

Adrienne M. 

on Citysearch

13 years ago

I want to thank Ian L. Jones III, D.C. and his staff at Pro Care Spine and Medical Center in Austin, Texas for a succesful therapy treatment! I also highly recomment their massage therapist Keith Tuxhorn who also assisted in my treatments! Thank you for a job well done! Best Regards, Louie Barrientos 

AustinCarefulConsumer 

on Citysearch

13 years ago

Terrible business practices – Looks like others have had the same problem as me. I'll start with the first visit. First off, they coincidentally developed a treatment plan for me that included the exact number of visits my insurer would pay for. I guess it was just dumb luck that I needed exactly 30 treatments, the max my insurer covered. On my first visit I was bullied into buying a dietary supplement directly from the office. I didn't want it and it doesn't work. There went $20. When I came back for treatment it was medioc... read more

centurious 

on Citysearch

14 years ago

Large bill shows up over a year later... – Started out decent.. they explained billing (the office manager sat me down and seemed to have everything neatly printed out, set and took time to explain our insurance coverage).. Our insurance is actually pretty darned good and provides us much coverage. Never have we had issues with our insurance just refusing to pay large amounts for any medical treatment. Long story short- After over a year I get a bill for hundreds of dollars for a services rendered there. Just- really? Like a... read more

babbhd2006 

on Citysearch

15 years ago

Dis-honest and poor business practice – I called them they said they accepted my insurance and after two visits, told me they did not accept my insurance. My insurance would have paid 80%, now they stuck me with paying the whole thing. WIll not recommend this place to anyone. 

DeliaD 

on Citysearch

15 years ago

Better Golf Swing – Dr. Jones helped with my lower back pain through physical therapy- strengthening of muscles; alignments; table for stretching. I suffered mild pain for years; severe back pain for 2-3 weeks; inability to sleep with out pain; inactivity. Pro-Care Spine and Medical Center has definitely helped me by becoming more active- better golf swing- better golf game. 

SkipW 

on Citysearch

15 years ago

Relief from "Constant" Pain – I had constant pain in lower back and left thigh; Spinal Decompression made the pain go away in both the back and thigh. I suffered for 20 years, I could not exercise, stand up for long periods of time and I had trouble tying my shoes. No doubt, Pro-Care Spine has given me a lot of relief from "constant" pain. My wife and I are so happy to do the simple things in life without pain.