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Priority Mechanical Services Ltd

4.9

About this business

Your satisfaction is our top priority. Our team of more than 40 employees is eager to provide you with quality service, installation and maintenance for all of your heating and cooling needs. Established in 1996, Priority Mechanical has fostered continuous growth reflecting our reliable reputation for excellence. Our extensive product line including Trane, Napoleon, Tempstar, Daikin, Mitsubishi, Honeywell, Venmar, Heat & Glo, Marquis, Dynasty, Nexia, and more ensures that you will find a reliable product to meet your budget... read more

Location details

3160 Alps Rd, Ayr, ON, N0B 1E0, Canada

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.9582 reviews
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Great job's profile image
Great job 
9 months ago

Replaced furnace and a/c. Unmatched service from initial home visit @quote. everyone was professional,knowledgeable friendly and honest. Live up to their motto. Recommend HIGHLY! 

Private User's profile image
Private User 
2 years ago

I paid to fixed my AC in September 30,2021. Called Priority Mechanical in May, to let them know its not working. The Customer service rep told me, tech fixed the leak, and its probably a new leak, as winter is hard on ACs. My paperwork does not indicate a leak was fixed other than adding 16 410A, clean and low on charge. Now I have to find someone whos going to really fix my AC. Not happy with the service, as I am out $263.29 for a problem that was temporarily fixed. 

Business response:

We are so sorry for the experience you had with us. We are currently reviewing the issue you have brought to our attention and will ensure that we take steps to improve to avoid any confusion or lack of communication that occurred on our end. We sincerely apologize and want to reassure you that we are always striving to do better. We truly appreciate your feedback, especially when we make a mistake. Please reach out to us at the office, 519-632-7116, so we can ensure these errors are rectified and compensate you accordingly;... read more

Private User's profile image
Private User 
2 years ago

Air Conditioner I paid to fixed my AC in September 30,2021. Called Priority Mechanical in May, to let them know its not working. The Customer service rep told me, tech fixed the leak, and its probably a new leak, as winter is hard on ACs. My paperwork does not indicate a leak was fixed other than adding 16 410A, clean and low on charge. Now I have to find someone whos going to really fix my AC. Not happy with the service, as I am out $263.29 for a problem that was temporarily fixed. 

PETER's profile image
3 years ago

New Furnace and AC Very knowledgeable and professional staff. Sales helped me select the right system for my home and the installation team was efficient and courteous. Friendly follow up as well to ensure everything was working fine and to see if I had any questions. 

Don and Sherri H's profile image
Don and Sherri H 
5 years ago

HVR Installation From the initial telephone call to enquire about installing an HVR system to the actual installation, we found all employees to be professional, thorough, competent and very pleasant. They were able to complete the work within a week and found a Honeywell kit that allows us to control our air conditioning, humidity, heat and ventilation from our phones, IPads and even through Alexa. Matt spent ample time ensuring that we were comfortable operating our new system and even colour coded the screen to our decor! 

Adam's profile image
5 years ago

Furnace inspection/fire place Caleb inspected my furnace and noticed it was nevered wired to run two stage. Furnace always ran on low speed constantly trying to heat the house. Also the wrong thermostat was installed, so it was replaced as well for the furnace to operate as a two stage furnace. Please note that the furnace was NOT installed by Priority Mechanical. Also relight the fire place and did a pressure test on the gas lines. Natural Gas said we are using way above average so the pressure test checked for leaks. Thank... read more

Dan Holmes's profile image
Dan Holmes 
6 years ago

Furnace install I purchased an older house that required a new furnace due to finding a cracked heat exchange. After having 10 suppliers come to the house to provide a quote, Steve from Priority Mechanical was one of the most professional and offered the best advise and product. In the end I went with the Trane S9V2B060 as I needed to meet the Home Energy qualifications to receive a rebate, and it received great reviews from consumer reports. The installers arrived as scheduled and did an excellent job, Shawn was and absolut... read more

Ryan's profile image
6 years ago

Poor Sales Service Copying my Google Review: Had a gas line for my bbq installed by priority. Better pricing (and flat rate! no expensive per foot costs) than any other gas fitter in the area that I called. Were able to come out within a couple days and the work was done perfectly. Install was neat and tidy, no sloppy work at all. They also oversized the line (3/4" when it only needed to be 1/2") to future proof without even being asked or being charged extra for it. Priority also did the hvac on the house, the same workmans... read more

D's profile image
7 years ago

Basement ductwork & gas fire Basement duplex needed duct re-routing for code & I was looking to get a gas fireplace in to make the place nice for my in-laws. Great installation team; very knowledgeable. Would use again 

Frequently asked questions about Priority Mechanical Services Ltd

How is Priority Mechanical Services Ltd rated?

Priority Mechanical Services Ltd has a 4.9 star rating with 582 reviews. 

When is Priority Mechanical Services Ltd open?

Priority Mechanical Services Ltd is open now. It will close at 5:00 p.m.  

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