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Primitives Furniture & Accessories

4.4

About this business

Solid wood furniture, full service design capabilities, reclaimed wood, one of a kind pieces. Styles range from rustic hill country elegance to transitional and more. Immediate availability of stock items on showroom floor and custom pieces available to order. 

Location details

8201 Burnet Rd, Austin, TX, 78757, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.4112 reviews
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anonymous S.'s profile image
anonymous S. 
17 years ago

Bad Customer Service I purchased an entertainment center from Primitives and when I got it home i soon realized it was too big for my space. This was my fault, not theirs, however, when I called to ask to exchange it for something that fit they said "No". I was pretty surprised as I wasn't asking to get a refund just an exchange. My husband called as well and spoke with the manager who was fairly ride to him. He said it was our fault so no exchange. When you are spending $2000+ with a store you would think they would be will... read more

Bill C.'s profile image
17 years ago

Furniture Cool, Yes. Unique, No. My husband and I purchased what we were told to be a one of a kind Armoire from Primitives. We spent our honeymoon money on it, thinking we were buying an heirloom piece. We still like it, but have found many, many like it at other "Old World" furniture stores in Austin. Most are at least half the price. I also distinctly remember an almost snooty saleswoman telling me about a tapestry being hand-made by a group of nuns in Italy. I turned it over to see a tag stating "Made in New York". I did... read more

Jimmy M.'s profile image
17 years ago

EXCEPTIONAL CUSTOMER SERVICE!!!!!! This store is full of beautiful one of a kind furniture. I have never seen anything like it. But more importantly the staff is so helpful.They came to my home and measured my space, they helped me pick all of my accessories,rugs,helped place all my furniture and even made suggestions for colors to paint my rooms. The staff at Primitives not only met my expectations but exceeded them ten fold. I would recommend Primitives to anyone and everyone!Beautiful furniture, helpful staff, and low pri... read more

William V.'s profile image
William V. 
17 years ago

Great Store I special ordered leather sofa, chair and ottoman with this company and was thoroughly pleased. Salesperson was very knowledgeable and order arrived on time. The sofa and chair are highest quality leather at a good price. Most importantly, they are oh so comfy! 

Austin C.'s profile image
19 years ago

Non-existent Service; Dishonest Business Practices Furniture promised in 12-14 weeks arrived after 20 weeks, and many phone calls. The furniture delivered was not the high quality promised and had many defects (confirmed by Primitives' staff). We'd already committed to having the unit, paid interest on it, and purchased other furniture to match. We requested that Primitives refund money to recoup repairs we would have to make. We offered to repair it ourselves. Declined. We requested that Primitives order replacement doors f... read more

Richard C.'s profile image
Richard C. 
19 years ago

Primitives Furniture & Accessories My wife and I went here when we were looking to replace our living room furniture. They had really nice quality made furniture here. The people were really nice and described how the furniture was made and which piece was made better etc. Their prices were reasonable and they kept the place very clean. 

Dustin K.'s profile image
19 years ago

Cool Really great stuff here. Sort of eclectic, old-world inspired mixed with a splash of contemporary design values is how I'd describe their selection at this unique spot. 

K G.'s profile image
20 years ago

Very Unique Inventory This store is out of our price range, however we still love to browse their vast collection of unique furniture and accessories. The sales people are always pleasant and not pushy. If you are able to afford higher end furniture, this is an excellent business to fill your home with fabulous and unique decor. 

Frequently asked questions about Primitives Furniture & Accessories

How is Primitives Furniture & Accessories rated?

Primitives Furniture & Accessories has a 4.4 star rating with 112 reviews. 

When is Primitives Furniture & Accessories open?

Primitives Furniture & Accessories is closed now. It will open tomorrow at 10:00 a.m. 

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