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Primitives Furniture & Accessories

4.4

About this business

Solid wood furniture, full service design capabilities, reclaimed wood, one of a kind pieces. Styles range from rustic hill country elegance to transitional and more. Immediate availability of stock items on showroom floor and custom pieces available to order. 

Location details

8201 Burnet Rd, Austin, TX, 78757, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.4112 reviews
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Larry V.'s profile image
14 years ago

Customer You can learn a lot about a store through their marketing techniques. Looks like Travis has written a few reviews of himself. That should tell you all you need to know. 

David J.'s profile image
14 years ago

Great quality and wonderful customer service My wife and myself visited Primitives in January of 2010. The unique pieces through out the showroom were absolutely beautiful! The customer service was beyond exceptional; Travis and Deborah attended to our every question attentively! When spending money on quality, myself as a consumer expects quality in return. I can definitely say that i received quality customer service as well as one of a kind quality pieces. I will do business with Primitives again and recommend them to any... read more

mary r.'s profile image
14 years ago

Scary i have read all the reviews. I think some oof the glowing perfect store sound fake. the negatives had enough detail that I am going to skip this store all together 

Dissatisfied Customer S.'s profile image
Dissatisfied Customer S. 
15 years ago

Waiting over 90 days !! I was referred by a friend who purchased furniture and was very happy with the arrival date and the quality. I am new in town so I went there looking to purchase several items but I started with one piece. Very nice staff. Otto appeared to be very helpful. I was told that the piece was in stock and it could arrive within the next few weeks but they always tell customers it could arrive in 10-12 weeks. This is to cover themselves. I was told by Otto that he would check on status weekly. I made a phone ... read more

lisa p.'s profile image
15 years ago

ONE UNHAPPY PERSON Primitives Furniture needs to be reported to the BBB the customer service sucks!!!!!! I think no one should wait as long as three months for furniture this is crazy! Oh by the way still waiting,and I will be reporting this store no later than 2/1/10.!!!!!! 

Suzanne T.'s profile image
Suzanne T. 
16 years ago

I love this place! As a design professional I always make this a "must stop" when looking for that one perfect piece for a client. I've purchased many items from this store for clients and they've all been great quality and unusual design - plus, the sales staff (I usually work with Travis) is fun, accommodating and knowledgeable. 

cindy g.'s profile image
16 years ago

purchaser of many pieces Furniture: Good selection, lots of rustic pieces, high quality, well built, accessories to match, high end pricing. Wait for a sale to get best price or keep checking back monthly. Can have a pushy staff...depends who you talk to.. 

Jack S.'s profile image
16 years ago

Unique & Quality Furniture I have bought several large pieces at Primitives and have always found their staff very helpful and the furniture quite unique. I'm thankful to be able to find such quality furniture and glad that I can buy it from a local family owned business. I will definitely purchase more in the future. 

Kelli H.'s profile image
16 years ago

Excellent Experience After looking at many "traditional" furniture stores with overpriced junk, we ended up finding the perfect dining table here for much less than we expected. We wanted solid wood, unique, and not too formal. We found the perfect end chairs, though pricey. Travis (great to work with) found our less expensive side chairs, let us try one out at home before purchasing, and they arrived early. We get compliments on our set all the time! We will definitely be back! 

Frequently asked questions about Primitives Furniture & Accessories

How is Primitives Furniture & Accessories rated?

Primitives Furniture & Accessories has a 4.4 star rating with 112 reviews. 

When is Primitives Furniture & Accessories open?

Primitives Furniture & Accessories is closed now. It will open tomorrow at 10:00 a.m. 

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