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Primerica
- Financial Services
- Phoenix, AZ
About this business
Location details
13832 N 32nd St Ste 224, Phoenix, AZ, 85032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible, We signed up completed the dr screening. Received a refund check for our premium in the mail no explanation. Found out my husband was denied due to a comment the dr left on his profile which was just a note not a recommendation. I spoke to the agent in November he was supposed to call me back later that week and I haven't heard anything. We have reached out several time and the agent is avoiding my attempts to get my existing life insurance documents back. Also my husband signed up to be part of the team. When he r... read more
Business response:
We are sorry to hear of your experience and we are looking into the concerns that you raised. A home office representative will follow up with you directly.
PRIMERICA ALWAYS DO WHAT'S RIGHT ð??¯% OF THE TIME.
Great company have been a happy client for 32 years. They have always been there when I needed them.
Very good Company!
I've been a client with Primerica since was a child. My mother had them for 3 months before our house caught fire and my sister and 2 nieces passed away. They didnt hesitate paying the claim. We didnt even need to contact our agent. Primerica asked no unneccessary questions, and really came through for our family.
Horrible. Started a life insurance policy in November 2018. I lost my job in January 2019. I informed my agent in the Auburn Hills Mi office that i could not afford the payments and I requested the policy to be cancelled. In February 2019 a premium payment was taken out of my bank account after the policy had been cancelled and again in March 2019. I contacted the Auburn Hills Mi and asked what was going on. They informed me that a refund check was to be mailed out in 7-10 business days. Today, I called the corporate office ... read more
Business response:
Dear ***-I am sorry to hear of your experience, and have forwarded your concerns to the appropriate department for further review. As advised, your refund is in process to be issued very soon. While we regret any delay you perceived, please understand that we must follow specific steps to update a policy record so that the information is correct to allow future correspondence to generate to the proper address. Please don't hesitate to follow up with the Client Services line if you have further questions. Sincerely, Regena W.... read more
Primerica paid out $150,000 on my fathers life insurance policy after only 18 months in affect. They really are a great company! Thank you Primerica!!
I will not dive into details in this review because I am an agent of the company and feel that may be a misrepresentation for others looking at Primerica from outside the company. I will simply say that we started our relationship with Primerica as clients, and because of this company and its people, my parents did not have to take out a 401(k) loan to bury their son, my brother. My parents had a life insurance policy with Primerica before I ever knew who Primerica was and had us 3 boys covered as child riders. When my young... read more
I cancelled my policy on January 23, 2019 and I was still billed on February 22nd. I have called and left messages with the office I signed up with at Mario M****'s office in La Mirada, California. His office never returns calls and is extremely rude over the phone. When I called about the refund to the months that were charged after my cancellation request they simply said "we don't know if you'll get a refund, that's up to corporate". When I asked why corporate didn't process my cancellation on the date I faxed my cancella... read more
Frequently asked questions about Primerica
How is Primerica rated?
Primerica has a 3.2 star rating with 106 reviews.
When is Primerica open?
Primerica is open now. It will close at 5:00 p.m.
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