Pretty Nails's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Pretty Nails

3.2

About this business

Location details

9411 Dessau Rd 101 B, Austin, TX, 78754, United States

Get directions
WeekdayScheduleStatus
Mon9:30 a.m. to 7:30 p.m.
Tue9:30 a.m. to 7:30 p.m.
Wed9:30 a.m. to 7:30 p.m.
Thu9:30 a.m. to 7:30 p.m.
Fri9:30 a.m. to 7:30 p.m.
Sat9:30 a.m. to 7:30 p.m.
Sun12:00 p.m. to 6:00 p.m.
3.2122 reviews
Select a rating
Oshshalee Handy's profile image
Oshshalee Handy 
3 days ago

Unfortunately, this was one of the worst nail salon experiences I’ve ever had. I left extremely disappointed and, more importantly, concerned about the cleanliness and sanitation practices. My nails were damaged during my service, and I later developed what I was told was a fungal infection that required medical treatment and antibiotics. That experience was upsetting, especially after spending my hard-earned money expecting a clean, professional, and safe environment. The customer service was also disappointing. I witness... read more

Brandon Jonas's profile image
Brandon Jonas 
2 weeks ago
Dietre Deneen Hill-Edwards's profile image
Dietre Deneen Hill-Edwards 
a month ago

I was disappointed with the customer service I received. The staff was rude and unprofessional when speaking with me. The pricing appears to change frequently, and I was unable to get a clear or consistent quote. When I called to ask about pricing, I was told not to call just to compare prices, and the representative refused to provide the information I requested. Overall, the experience was frustrating and did not meet my expectations for customer service. 

moira's profile image
moira 
5 months ago

I came in to get a pedicure with my mom. A very nice man assisted us but made both of us bleed when cutting cuticles. He cut too much of my moms cuticle along with pulling some of her nail out and then proceeded to flick the bloody piece on the ground. They are very nice people and our nails came out pretty well, but I definitely do not recommend coming here because making people bleed this often is unacceptable and is a fast way to get an infection. This place is cheap for a reason. 

melz's profile image
melz 
5 months ago

I came in to get a pedicure with my mom. A very nice man assisted us but made both of us bleed when cutting cuticles. He cut too much of my moms cuticle along with pulling some of her nail out and then proceeded to flick the bloody piece on the ground. They are very nice people and our nails came out pretty well, but I definitely do not recommend coming here because making people bleed this often is unacceptable and is a fast way to get an infection. This place is cheap for a reason. 

Frequently asked questions about Pretty Nails

How is Pretty Nails rated?

Pretty Nails has a 3.2 star rating with 122 reviews. 

When is Pretty Nails open?

Pretty Nails is closed now. It will open at 12:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com