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Pratt's Catering
- Restaurants
- Kingsport, TN
About this business
Welcome to Pratt's Catering. We are the region's most experienced caterer. We cater wedding receptions, rehearsal dinners, retirement parties, and company picnics. Every year, our customers trust us to provide food for their important holiday gatherings. Call us today for more information!
Location details
4126, 1225 E Stone Dr, Kingsport, TN, 37660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Truly a disappointing experience all the way around. My smoked brisket platter was fatty, certainly not fresh, and a small portion. The beans were equally dissatisfying and the macaroni seemed like Kraft out of the box like my toddler eats-- yet he didnt like it either. The chip appetizer was cold and undercooked. My wife liked none of her food either. I will never return to this home of bland food.
RecommendedGreat service, great food.. peach cobbler was so good....
Had the bbq platter. Wasn't good. No soap in the bathroom to wash hands.
Pratt’s you should be ashamed of yourselves. This is supposed to be enough to feed 10 people?? And this plus 2 sides cost &50?? Ridiculous.
Business response:
Thank you so much for the great review, Shannon! So glad you enjoyed your Mother's Day meal, we always try to make this one very special! I definitely remember that particular couple that complained...lol. Some people are just....SPECIAL ;) We appreciate you and your kind words. Rachel is definitely the best of the best and we are SO incredibly lucky to have her on our team. We hope to see you guys again soon!
Business response:
Ginger, I am so sorry about your poor experience tonight and looks like the last time too. This is something that we take very seriously and it will be handled. I would love to know more details so I can correct this and hopefully make this right with you also. We do have several new employees on staff right now and some are new to serving. Please email me at aconley@prattsbbq.com. Thank you. We appreciate your feedback so we know how we can improve.
I gave a 2 because my experiences with Pratt’s are not good ones. My problem is with how the staff treats people. The last two times being there after placing our order 40 minutes later we have no food. Of course the waitress says not her fault. The other time our friends received no food at all after ordering they left an hour and half later without eating. If you try to talk to owner he sees nothing wrong with his staff or what happens. And the manager there blessed us out. She was not very nice at all.
Friendly and efficient service
Frequently asked questions about Pratt's Catering
How is Pratt's Catering rated?
Pratt's Catering has a 4.2 star rating with 1,479 reviews.
When is Pratt's Catering open?
Pratt's Catering is closed now. It will open tomorrow at 9:00 a.m.
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