This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Prairie Eye and LASIK Center
- Laser Eye Surgery/Lasik
- Springfield, IL
About this business
We Believe at Prairie Eye Center that our patients are our friends and without them we would have no purpose. Without the friendship and support of our patients, we would have no new patients coming to our facility...
Location details
2020 W Iles Ave, Springfield, IL, 62704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Not enough staff to take care of phone incoming calls so I determined that's a very poor customer service. Can't make an appointment ,cancel appointment ,talk to billing or any doctors office so what has happened to our medical professionals?
They charged me twice for my husbands contacts. I went back to their office to tell them about it and they said it was an error with my bank. I called my bank and they said it was an error with Prairie Eye Center. I called Prairie Eye Center back and was on hold for a long time and was transferred several times. They eventually told me that they found their error and would credit my account. They displayed horrible customer service.
Dr Yang and staff are friendly and visits are generally on time and he explains everything well!
Recommended
Very good doctors surrounded by incompetent staff. It took me two months to get my contact lenses because Margaret was incompetent. Then when I finally got them to order them for me they told me I had to pay for them again and I had to produce my credit card receipt to show them that I had paid for them.
Recently had two cataract surgeries. Dr. Yeh, her office staff, and surgical staff were excellent on all levels.
Frequently asked questions about Prairie Eye and LASIK Center
How is Prairie Eye and LASIK Center rated?
Prairie Eye and LASIK Center has a 3.2 star rating with 168 reviews.
When is Prairie Eye and LASIK Center open?
Prairie Eye and LASIK Center is closed now. It will open at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com