Potbelly

Lisa J 

on Google

2 weeks ago

I'm a big fan of Potbelly's. When I lived in Illinois, I'd take my son to the one in Vernon Hills. I close my eyes when I take my first bite, and it reminds me of those days. The first time I came to this location, there was a young man working who wasn't very interested. The staff is so much better today. I had an Italian and a chocolate shake. They used to have the best malts. Mine didn't have the signature round cookie on the straw, so I asked and got one. They need better napkins, so bring some paper towels with. 

Henry Moody 

on Google

2 months ago

Terrible experience today picking up from this location. The “manager” was so rude not only to me, but the couple that came in right before me. She has zero business being employed there. Judging by previous comments, ownership is complacent. What a joke of an establishment. I won’t be back. 

Anselmo Marquez Montiel 

on Google

2 months ago

Kyra the young lady works there she is very professional and detail oriented I definitely come back, because of hard working people like her. Thank you Kyra! 

Ronen Maman 

on Google

3 months ago

I was given the wrong order after watching the girl beyond the counter lick the outside of a shake cup. After coming back to the store to return my sandwich the staff was extremely rude and cussed me for asking for my money back. This was my first time going into a Potbelly and will never go back! 

Jesse Charles 

on Google

3 months ago

Can someone give me the secret promo code to order non-mangled to-go sandwiches...Please? I couldn't capture a coherent photo of the sandwich I had barely unwrapped before it shot it's uncovered (bread looked squished before toasted) guts onto my kitchen island. Instead I will impress you with the exemplary packing of the chili mac to illustrate their genuis level skills.