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Welcome to Post South Lamar, Austin's premier apartment home community near the lovely Lady Bird Lake. With convenient access to downtown Austin, the University of Texas, and Central Market, our apartment homes are the perfect place to call home. The grounds at Post South Lamar feature lavish landscaped courtyard gardens with grilling areas to host your friends and family. Ground floor access to retail and restaurants keeps the good times going into the evening. And your furry friends are also welcome here! Our studio, one, ... read more
1500 S Lamar Blvd, Austin, TX, 78704, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 5:00 p.m. | |
Sun | 1:00 p.m. to 5:00 p.m. |
if I could give zero stars I would The front office has zero compassion for tenants once moved in. I would not recommend. There is a major construction project going, taking up 1/2 of the retail parking. They gave me zero notice that this would begin when moving me in. Then when I asked to transfer to a unit away from the construction they tried to upcharge my rent and lock me into a new 13 month lease.
Business response:
Hi, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to connect with you so we can make your experience more positive. Please contact us at ResidentCare@maac.com and allow 48 business hours for a response - we look forward to hearing from you.
Unsafe, poorly managed I have had my friends car broken into who was staying with me and a package opened that was in front of my door as well as other security issues that effect the entire building. Each time the staff has basically said "there's no cameras so there's nothing they can do". You'll see a lot of comments about both packages and cars getting broken into. I also had a issue with the end of my lease where the staff told me that I was set up for leaving on a certain date. I was told a week later they couldn't hon... read more
Business response:
We strive to provide excellent service for our residents, and we welcome the opportunity to exceed your expectations. Thank you for providing this information so we can work to improve our services. We hope to hear from you soon.
Unsafe; Incredibly overpriced; Poorly managed Where to begin? In my brief two years there have been a number of nightmares. From homeless people living in closets, to a man with a machete chasing people in the garage, there are many complaints to be made about Post South Lamar. On top of that the management team is most condescending, unhelpful group of people I have ever had the displeasure of dealing with. They never take blame for any issues, constantly gaslighting residents for issues out of their control and trying to d... read more
Business response:
Hi, we're disappointed to hear of the negative experience you had at our location. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at ResidentCare@maac.com. We will respond to your inquiry within 48 business hours. Thank you.
Avoid, stay away, terrible - management doesn't manage or enforce their own policies I've lived here 3 years and was draw to the location on SOLA. Walking distance to great spots. I toured and the staff was incredibly kind. Amenities were great. Lamar is not a cheap area and the place seemed reasonable compared to the others. Once I moved in it was all downhill from there. My apartment was a mess and I called to let them know. They said "It was cleaned for you to move in." Obviously not. Dark spots on the walls, crumbs all o... read more
Unsafe place On April 2, 2021, at about 12:50 pm, a catalytic converter was stolen from my car (Toyota Prius) right in the parking garage. The building administration did not take any measures to prevent the accident in the middle of the day. The building is easy to walk up to. People with special tools were able to get into the garage and come out with a catalytic converter (quite a large part). Garage cameras and other security measures were not applied. We moved to this apartment just a month ago. I have never experienced... read more
Business response:
We are disappointed to hear that you did not have a more positive experience with us at Post South Lamar. We appreciate you bringing this experience to our attention. If you are willing, please contact us at ResidentCare@maac.com and allow us 48 business hours for a response. We look forward to hearing from you.
It'd be a nice place if not for the management. Seriously, the place would be better off if they simply fired all local employees. Going by the state of the carpets, the constantly broken elevators, and -- not making this up -- large number of discarded Juul pods and Lime scooters around the property, they don't seem to be doing much to improve the property. From what I can tell, all the leasing office does is send condescending emails and implement inane rules. It seems like every couple days, they send the entire community... read more
They lied to us about what unit we were going to get for 2 months, and then tried to get us to sign a new lease at the summer price, keep in mind we were transferring after living there for a full year. They don't care about human beings, literally only care about themselves. When this all happened they tried to get us to leave their office and threatened to call the cops on us although the cops told us we had every right to stay, instead of giving us a resolution to the problem, they would lie more and then leave us hanging... read more
PROPERTY MANAGER IS RUDE This complex is pretty on the outside and horrible on the inside. 1 word: management. The property manager's name is Cristeen and she is probably one of the rudest people I have ever met. [[Additionally, she's never in the office when I go in to meet with her--How convenient.]] Mark (her assistant manager) "couldn't" help me with any of my concerns so hopefully you never need an issue addressed! The rest of the office staff is friendly but aren't much help with anything other than picking up packages... read more
Business response:
Thanks for taking time to share feedback. We expect our staff to be helpful, courteous, and kind at all times and deeply regret if you had a negative interaction with any members of our team. We would like to address this issue in a timely manner, but we need more information to help us resolve any problems. Would you mind giving us a call at 866-620-1130 or visiting the leasing office to tell us more about your experience? Again, thank you for bringing this issue to our attention.
Great location, mediocre complex Pro: great location and I really like my neighbors! Maintenance works quickly to resolve requests and some of the amenities are really nice. Love the herb garden! Cons: dog poop everywhere, smells strongly like urine inside and out somehow (???), have had my bike (attached with a maximum security U-lock!) stolen from inside of the "secure" garage, trash cans are consistently overflowing, I've nearly stepped in vomit a couple times, the gym never has sanitizing wipes, I've fallen on the stairs... read more
Business response:
Thanks for both the praise of our location and community as well as the heads-up on areas in which we could improve. Providing clean, comfortable, and attractive living spaces for residents is a top priority here, so we want to address your concerns as soon as possible. Our maintenance crew will begin working to clean up the affected areas, and we'll also begin brainstorming new policy changes that can eliminate these issues in the future. Please give us a call at 866-620-1130 so we can help.
Post South Lamar has a 3.2 star rating with 407 reviews.
Post South Lamar is closed now. It will open at 9:00 a.m.
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