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Portage Custom Lube & Wash

4.0

About this business

Since 2006, we've been the Portage community's go-to for quick service and excellent auto work. We're hard workers who aren't afraid of a challenge, and we lead every day with a customer-first attitude. From preventative maintenance to car washes, we believe it's our mission to make sure your vehicle runs properly and looks great. Stop by for a car check-up: we'll assess any issues and get you back on the road safely. No worries and zero hassle on your part -- just hand us the keys, and we'll take care of the rest. 

Location details

1903 New Pinery Rd, Portage, WI, 53901, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.0211 reviews
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Cindy Poteat's profile image
Cindy Poteat 
recommend  Recommended
4 years ago

Great professional staff. Always enjoy them and they do a great job! 

Business response:

You can always expect the best repairs and washes when you choose our local business, Cindy! Thank you for all the support. We hope to welcome you back again soon. -Kent, Owner 

Nicholas Rivera's profile image
Nicholas Rivera 
recommend  Recommended
4 years ago

these guys have great customer service and always in a positive mood. been coming here for the convenience for a long time. 

Annie Klauer's profile image
Annie Klauer 
recommend  Recommended
4 years ago

Best customer experience I've had in a long time. The employees have great rapport, very friendly, not pushy at all. I didn't know questions they were asking about my car and the guy was so sweet and not condescending at all. He even taught me some things about my car. I will absolutely come back. 

Business response:

Annie, you can always count on expert repairs when you visit us, but we also want you to feel comfortable and at home too -- especially when you're not too comfortable with car lingo! I appreciate you taking the time to show your support. Give us a call or come on by whenever we can help. -Kent, Owner 

Jennifer Mallon's profile image
Jennifer Mallon 
recommend  Recommended
4 years ago

I took in a 2006 Avalanche I just bought for an oil change. These guys diagnosed and repaired a few other small items in a very short time. Zac, Chad and Will all went above and beyond for me. Super friendly, knowledgeable team. Very reasonable prices. I definitely recommend. 

Business response:

Our community deserves a team that goes above and beyond, Jennifer! I'm glad we could get your vehicle running good as new. If you need assistance in the future, give us a call. Take care. -Kent, Owner 

Thomas Johnson's profile image
Thomas Johnson 
4 years ago

This is the worst oil change shop I have ever used! They let me wait for forty minutes before telling me they were going to lunch and wouldn’t be back for an hour. The employees acted mad when they saw cars pulling in for an oil change. They turned away six customers the day I attempted to get my car serviced. I will never stop at this place ever again! 

Kyle Little's profile image
Kyle Little 
6 years ago

I've been to this location several times for service. Not once have I've been disappointed. In fact I wish they did more like tire rotation and balancing. The young men that work at this location have the knowledge to do the job right the first time. 

Courtney St. Martin's profile image
Courtney St. Martin 
6 years ago
Sara Lacy's profile image
Sara Lacy 
7 years ago

We have two high mileage cars, one over 200 thousand miles and the other closer to 300 thousand. Both cars have been routinely serviced by Portage Custom Lube since they had lots of fewer miles. We always get service that is timely to the vehicle, effciently performed and provided by friendly staff. 

Marty Thiel's profile image
Marty Thiel 
7 years ago

Piss poor attitude , poor service, don't bother with this place ,,, after thier attitude they threw at us we drove on 

Frequently asked questions about Portage Custom Lube & Wash

How is Portage Custom Lube & Wash rated?

Portage Custom Lube & Wash has a 4 star rating with 211 reviews. 

When is Portage Custom Lube & Wash open?

Portage Custom Lube & Wash is closed now. It will open at 8:00 a.m. 

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