This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Porsche at Rochester
- Car Dealers
- Rochester, NY
About this business
Since 2011, Porsche Rochester has served the communities of Rochester, Victor, Fairport, and Pittsford with some of the most iconic names in luxury and performance vehicle history. We offer a selection of the most sought after Porsche vehicles like the spacious Macan, head-turning Cayenne, and show-stopping 911. Experience Porsche brand luxury today.
Location details
3955 W Henrietta Rd, Rochester, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Terrible and unprofessional service. Contacted, they replied including detailed pictures of car, I made reasonable offer for a Boxster that has been on their lot for almost 200 days (!) and then they did not have the decency to return phone calls or text messages. Waste of my time. I ended up ordering a built to my spec Boxster 718 from a different dealer (of course) so as not to have to deal with such used car dealer run around.
Business response:
I am sorry your experience working with us was not a 5-star experience. We value the feedback of our customers and certainly strive to provide the best experience they deserve. We fell short on this with you and I do apologize for that. I will be working with the staff and managers at that store to use this as a coaching moment. Kevin I Parker, General Manager/Managing Partner
Got back to me right away.
Business response:
Thank you for sharing your feedback with our Garber team. We appreciate your business. Kevin I Parker, General Manager/Managing Partner
Professional friendly staff. Helpful to my needs in finding the right car. No pressure and knowledgeable.
Business response:
Thank you for choosing Garber Automotive for your recent vehicle needs. We appreciate your business! Kevin I Parker, General Manager/Managing Partner
Provided helpful info quickly
Business response:
Thank you for choosing Garber Automotive and for sharing your recent experience. We value your business! Kevin I Parker, General Manager/Managing Partner
Responsive, I didn't purchase a vehicle from them. I went in a different direct. Courteous.
Business response:
Thank you for the 4 stars review. If there is anything we can do better in the future to earn your business, please let us know. Kevin I Parker, General Manager/Managing Partner
Fast response
Business response:
Thank you for choosing Garber Automotive and for sharing your experience. Should there be anything we can do to make your next visit nothing short of 5-stars, please let us know. Kevin I Parker, General Manager/Managing Partner
I was very interested in this vehicle, so I contacted this dealer to come test drive the car and they told me that the vehicle had already been sold. Why is the posting still up if the vehicle had already been sold? Aside from that the dealership was very responsive, got back to me as soon as possible.
Business response:
I am sorry to hear about your recent experience with a sold vehicle at our dealership. Sometimes the feed from our current inventory file does not update as fast as we would like and unfortunately lag time and sold vehicles can happen. We do apologize for this issue and we thank you for the feedback! Kevin I Parker, General Manager/Managing Partner
They sent me a canned email message with no personal input that did not answer any of my questions about the car I was interested in. The car is way overpriced anyway.
Business response:
I am sorry to hear about your experience with our Audi Rochester dealership. We welcome you to call our sales manager, Ken Mariotti (585) 334-1600, to discuss this further. Kevin I Parker, General Manager
The dealer said the car cannot be sold yet and they could not give me a price.
Business response:
I am sorry your experience was only 3-stars. I am wondering if the vehicle is still at the port and set to be shipped here that is why there is a hold up. Anyways I do apologize and should there be something I can do, please give me a call. (585) 334-1600 Kevin I Parker, General Manager/Managing Partner
Frequently asked questions about Porsche at Rochester
How is Porsche at Rochester rated?
Porsche at Rochester has a 4.8 star rating with 332 reviews.
When is Porsche at Rochester open?
Porsche at Rochester is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com