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Pooltown
- Accessories
- Detroit, ND
About this business
We are Michigan's oldest and best full service swimming pool and spa dealer.
Location details
12125 Dixie, Detroit, ND, 48239, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Pooltown is the worse pool company I have ever worked with. The manager promised our pool liner to be in in two weeks. It has officially been almost 2 months since the deadline. We have given this company many opportunities to redeem themselves. He keeps saying one more week, one more week. The manager never returns our phone calls when he says he will. I will make sure that all my friends and family are aware of the horrible business that is run in Redford. My experience with this business doesn't even deserve a 1.
I hate to leave a negative review for anything but I am now going 3 months into my pool installation and still have no concrete. My inground pool is open to the neighborhood which is a huge liability with small kids and I can't install a fence until they finish the cement work. No schedule whatsoever during this pool project. We have had to complain to pool town to get our builder to even call back and show up. A $37,000 project should not take this long! Do NOT sign a contract without some sort of promised finish date. Huge... read more
One of the very few places that won't try to rip you off by selling pool maintenance chemicals that are not necessary. Last year I was a first time pool owner and didn't know a lick of what it took to take care of a pool. I went somewhere else and was told I needed this, that, and the other. It didn't feel right, so I left and saw this place on my way home. They were honest and so very helpful, never once making me feel taken advantage of as a customer. We had a great year with our pool and looking forward to round two with ... read more
Business response:
Hi Kristin. We greatly appreciate your awesome review!!…See More
Southgate Pool Town is extremely helpful and their staff is very polite!
Best above Ground pool you can buy ... Use to work at the Troy Store.. RIP Arnie .
Business response:
We greatly appreciate your business!! It was a pleasure speaking with you earlier today. Have a great Summer!!
I bought an in ground pool from Pool Town in Southgate last year and they were great through the whole process. The package they sold me fit my needs perfectly. The installers they arranged did an amazing job as well. During and after the install process, whenever we had questions, Gary, our sales person, was quick to help. We are very satisfied with our purchase and would recommend to them to anyone looking for a pool.
Went there on July 2nd. Needed a part for our pump, which you had, but the person behind the counter was not very knowledgeable about the pump. All he kept saying is "we don't sell Hayward so we don't know about them" When I asked if there was a way to look up the pump to see how the part fit to make sure it was correct, he told me "I don't know but you can look it up at home." He actually made me, the customer, feel like I was an inconvenience. Bad customer service. I bought my doughboy pool 14 years ago from you and throug... read more
Frequently asked questions about Pooltown
How is Pooltown rated?
Pooltown has a 4.1 star rating with 72 reviews.
When is Pooltown open?
Pooltown is closed now. It will open at 10:00 a.m.
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