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Pooltown

4.1

About this business

We are Michigan's oldest and best full service swimming pool and spa dealer. 

Location details

12125 Dixie, Detroit, ND, 48239, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 4:00 p.m.
4.172 reviews
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Kelly Puczkowski Turner's profile image
Kelly Puczkowski Turner 
6 years ago

My aunt's story : We got a pool. The pool is lovely but my experience with PoolTown in Monroe, MI left a lot to be desired. Sure, selling me a pool was a breeze. I purchased it in March. “Your pool will be up in one afternoon. Because you bought a Dough Boy Pool, we will install your pool. Usually, purchasers have to get their own installers. Our installers can do two to three pools in one day. You are number two on our list of installs because you bought so early.” Great! D...Continue Reading 

Christie Stewart's profile image
Christie Stewart 
6 years ago

My Mother’s Experience!!! We got a pool. The pool is lovely but my experience with PoolTown in Monroe, MI left a lot to be desired. Sure, selling me a pool was a breeze. I purchased it in March. “Your pool will be up in one afternoon. Because you bought a Dough Boy Pool, we will install your pool. Usually, purchasers have to get their own installers. Our installers can do two to three pools in one day. You are number two on our list of installs because you bought so early.” G...Continue Reading 

John Salazar's profile image
John Salazar 
recommend  Recommended
6 years ago

Their customer service is awesome 

Mary Herrin D'Anna's profile image
Mary Herrin D'Anna 
recommend  Recommended
6 years ago

prices are the best,sales people knowledgable..and very very friendly also very convient 

SarahJosh Muñoz's profile image
SarahJosh Muñoz 
recommend  Recommended
6 years ago

The staff is always friendly and always has the answers I’m looking for! Thank guys! 

Mandy Ballard's profile image
Mandy Ballard 
recommend  Recommended
6 years ago

Great customer service. Employees are honest and fair. 

Sharron Peters's profile image
Sharron Peters 
6 years ago

You have to chase to get a return call. I don’t think when you want to spend money but are trying to gather info. You shouldn’t have to be the one following up, I don’t make my customers do that! The person who tells you I will call you back an never does. This is what causes businesses to go out of business. The Westland mgr was great but they aren’t As close as say Redford 

Joseph Michael's profile image
Joseph Michael 
recommend  Recommended
6 years ago

PoolTowns Customer service is amazing! They strive to meet every expectation of my needs from my online orders. Not only is everybody been very courteous and helping me they go above and beyond making sure that everything was filled! I noticed there’s been some bad ratings for their reviews, however, one employee should not reflect the company’s values. Being a business owner myself I know the struggle of having respectful employees, you cannot control every employee and their actions. However, everybody that I dealt with wa... read more

Patricia Jackson's profile image
Patricia Jackson 
recommend  Recommended
6 years ago

Great service, quality products. 

Business response:

Hi Pat. We greatly appreciate your business!! 

Frequently asked questions about Pooltown

How is Pooltown rated?

Pooltown has a 4.1 star rating with 72 reviews. 

When is Pooltown open?

Pooltown is closed now. It will open tomorrow at 10:00 a.m. 

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