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Pooltown

4.1

About this business

We are Michigan's oldest and best full service swimming pool and spa dealer. 

Location details

12125 Dixie, Detroit, ND, 48239, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 4:00 p.m.
4.172 reviews
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Sharron Peters's profile image
Sharron Peters 
5 years ago

You have to chase to get a return call. I don’t think when you want to spend money but are trying to gather info. You shouldn’t have to be the one following up, I don’t make my customers do that! The person who tells you I will call you back an never does. This is what causes businesses to go out of business. The Westland mgr was great but they aren’t As close as say Redford 

Joseph Michael's profile image
Joseph Michael 
recommend  Recommended
6 years ago

PoolTowns Customer service is amazing! They strive to meet every expectation of my needs from my online orders. Not only is everybody been very courteous and helping me they go above and beyond making sure that everything was filled! I noticed there’s been some bad ratings for their reviews, however, one employee should not reflect the company’s values. Being a business owner myself I know the struggle of having respectful employees, you cannot control every employee and their actions. However, everybody that I dealt with wa... read more

Patricia Jackson's profile image
Patricia Jackson 
recommend  Recommended
6 years ago

Great service, quality products. 

Business response:

Hi Pat. We greatly appreciate your business!! 

Amanda Rae's profile image
Amanda Rae 
6 years ago
Jamie Pedron's profile image
Jamie Pedron 
6 years ago
Dave Zellner's profile image
Dave Zellner 
6 years ago
Jason Reedy's profile image
Jason Reedy 
7 years ago

Last year we purchased a hot tub from Pooltown, and this year we ordered an in ground pool. Gary was awesome to work with on both purchases, especially the pool which required a lot of coordination with various contractors. The staff is always helpful in answering questions for a pool newbie like myself. 

Jeff Miller's profile image
Jeff Miller 
7 years ago

We purchased our oval doughboy pool a little over 2 years ago from the Southgate store. The pricing was good, the sales staff was great to deal with and have been helpful with simple questions and difficult. The installers took about 3 weeks for install, but they always kept great communication and did a great job with install and clean up. I can't enough about the team . Excellent work and if I need another pool you will be our first stop! 

Joe DeMattio's profile image
Joe DeMattio 
7 years ago

Jeff from Pool Town in Taylor is the man to go see. Very knowledgeable, informative, and will show you how to take care of your pool. Thanks Jeff! 

Frequently asked questions about Pooltown

How is Pooltown rated?

Pooltown has a 4.1 star rating with 72 reviews. 

When is Pooltown open?

Pooltown is closed now. It will open at 10:00 a.m. 

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