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Pool Mart, Inc.

3.9

About this business

Propane, Pool Supplies, Above Ground Pools, Patio Furniture, Pool Tables, Bars, Bar Stools, Hot Tubs, Spas 

Location details

6410 TRANSIT Rd, Depew, NY, 14043, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
ThuClosed
FriClosed
Sat10:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 4:00 p.m.
3.968 reviews
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Heather Giordano Scibetta's profile image
Heather Giordano Scibetta 
recommend  Recommended
5 years ago

Ryan and his team are nothing short of fantastic to work with. They have made adjustments their service model to accommodate the current social distancing restrictions while not compromising any of their core values. They were prompt, honest, thorough, and extremely patient throughout our entire purchase process. I would recommend them to anyone looking for a hot tub or pool. 

Serena Kerr Duminuco's profile image
Serena Kerr Duminuco 
recommend  Recommended
5 years ago
Caren Cahoon's profile image
Caren Cahoon 
5 years ago

I went to the home show to compare brands and prices of hot tubs. Your lead sales man there was one of the most rude, condescending, arrogant men I’ve ever dealt with, bragging about how many sales they made the previous day and I should buy from him ‘right now’. I’ll gladly take my money and spend it at a different company. 

Jonathan Ginter's profile image
Jonathan Ginter 
recommend  Recommended
5 years ago

Fantasic store! Roger has helped us with our hot tub so much! (he has the best beard in WNY too) He is very knowledgeable about the tubs and how to properly balance the chemicals. I highly recommend speaking with him if you have any questions! The store is always well stocked with any chemicals needed all year around. 

Kristeen George's profile image
Kristeen George 
recommend  Recommended
5 years ago

The customer service has been a pleasure. I can ask any advice and there’s always a solution. 

Alayna Trautman's profile image
Alayna Trautman 
recommend  Recommended
5 years ago

Very helpful staff and always professional! Highly recommend for hot tub and pool needs 

Richard Woloszyn's profile image
Richard Woloszyn 
recommend  Recommended
5 years ago

I have only have had my pool one year but the service I have received from Tom at the orchard park store is fantastic. He had helped with a problem I had and got it fixed under warranty. I thought they would blow me off but had replacement parts within a week. I have bought all my supplies there since and no matter how small of an item I buy I am made to feel as a special customer. I have dealt with other sales people at the store and I think they are all terrific. But a special thank to Tom. I would highly recommend This st... read more

Maire Vivian's profile image
Maire Vivian 
recommend  Recommended
6 years ago

I went into pool mart the other day and got taken care of so well by Tyler and Tom. Great customer service, they were both so ready to help me with all my questions! Would definitely recommend!:) 

Lauren Martinez's profile image
Lauren Martinez 
recommend  Recommended
6 years ago

My family has been going to the Orchard Park store for years and it’s always been a great experience! Tyler and Tom are always very helpful and friendly! 10/10 recommend! 

Frequently asked questions about Pool Mart, Inc.

How is Pool Mart, Inc. rated?

Pool Mart, Inc. has a 3.9 star rating with 68 reviews. 

When is Pool Mart, Inc. open?

Pool Mart, Inc. is closed now. It will open on Saturday at 10:00 a.m. 

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