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Key Points
875 Beach Boulevard, Beau Rivage Resort & Casino, Beau Rivage Resort & Casino, Biloxi, MS, 39530, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 9:00 p.m. | |
Tue | 8:00 a.m. to 9:00 p.m. | |
Wed | 8:00 a.m. to 9:00 p.m. | |
Thu | 8:00 a.m. to 9:00 p.m. | |
Fri | 8:00 a.m. to 10:00 p.m. | |
Sat | 8:00 a.m. to 10:00 p.m. | |
Sun | 8:00 a.m. to 9:00 p.m. |
The hotel is beautiful! Everyone that works here has a wonderful attitude towards the guest from my experience. The restaurants are exceptional. The spa is a wonderful way to spend the day. Thank you for keeping this property in top shape!!
had a great time food was outstanding weather was not as good as we hoped but u just deal with it would gladly return
Business response:
James - Thank you for your kind review! I am so glad to hear that you had a great time with us here at The Beau. Hopefully, the weather will be better next time!
Love this place! Had a great weekend with my sister and brother-in-law. The restaurants are all very good, and the staff is very helpful. The rooms are very nice, clean, and the bed is comfy.
Business response:
Dianne - Thank you so much for your sweet review. I am so glad to hear that you had a great time here at The Beau. See you soon!
A queue for everything. Expect high security with metal detectors and ID checks.
Great hotel. The casino and buffet could use some more waiters or waitresses, slow service.
Business response:
Airianne - Thank you for taking the time to review Beau Rivage. I am glad to hear that you enjoyed the hotel. I sincerely apologize for the extensive wait you endured in our casino for beverages. I assure you this is not in keeping with our high standards and will certainly pass along your feedback to our Director of Food and Beverage. It is very important for us to hear from our guests so we can address your concerns and evaluate how we can make the appropriate improvements for your return visit to the Beau.
We had a pleasant stay and the room was wonderful. Never having been there before I didn’t ask for a specific floor or room. Our room was the last room in the corner away from the elevators and by the stair well. Avenue view. In the middle of the night about 2 AM there was boom box music that shook the windows on the 9th floor. Other than that it was a great overnight stay.
Business response:
Sylvia - Thank you so much for your kind review. I am so glad to hear that your stay with us was a good one. See you soon!
I was there for a concert, not to gamble. The theater is a great venue for a concert. The restaurants were nice, though higher prices than I expected for a casino that makes such an enormous amount of profit from gambling. Most of the staff was friendly and helpful, and the facility was very clean. My only real complaint was with trying to get from the parking garage to the casino. My friend and I waited at the 3rd floor elevator bank for 15 minutes trying to board an elevator going down so we could enter the casino. Why not... read more
Business response:
Andrew - I apologize for the wait time you experienced regarding the parking garage elevators. I can assure you we are working to better control the traffic coming in and out of Beau Rivage’s parking garage during holidays and events. Again, I apologize for any inconvenience you experienced and I will certainly forward your concerns to our Director of Security.
Really enjoyed the dining experience but there is not designated smoking area so we encountered people smoking to and from the restaurants
Business response:
Rankin - I sincerely apologize for the discomfort you experienced regarding the smoke in our casino and for the inconvenience it caused you. I will certainly forward your concerns to our Director of Engineering to review with his team. We are actively working to improve our establishment and your feedback is the best source of information for us to identify areas of improvement.
The hotel is beautiful and we enjoyed all of the restaurants that we visited. My number one complaint is with the Spa. My husband and I booked a couples massage about one week prior to our arrival. We arrived 30 minutes prior to our appointment. We were taken to separate areas to receive our robes, slippers and change. I was told by the attendant to change put my things in the locker and someone would come and get me. I was never offered anything to drink. I was never told about the facilities. I was not given a tour nor tol... read more
Business response:
Fran - I am disappointed to hear of the service you received from our Spa personnel. I sincerely apologize for the inconvenience and assure you that our team members are trained to know and understand the importance of customer service. I will certainly inform our Director of Spa & Salon of your concerns to ensure that we provide service that reflects the high regard we have for our guests.
Pool at Beau Rivage has a 4.2 star rating with 924 reviews.
Pool at Beau Rivage is open now. It will close at 10:00 p.m.
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