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Key Points
875 Beach Boulevard, Beau Rivage Resort & Casino, Beau Rivage Resort & Casino, Biloxi, MS, 39530, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 9:00 p.m. | |
Tue | 8:00 a.m. to 9:00 p.m. | |
Wed | 8:00 a.m. to 9:00 p.m. | |
Thu | 8:00 a.m. to 9:00 p.m. | |
Fri | 8:00 a.m. to 10:00 p.m. | |
Sat | 8:00 a.m. to 10:00 p.m. | |
Sun | 8:00 a.m. to 9:00 p.m. |
This hotel/casino used to be one of the best in the gulf coast. Unfortunately, the attention to detail isn’t there and there’s no Southern charm happening with the employees. Even the buffet isn’t as grand.
Business response:
Francisco - The problems that you mentioned have been brought to the attention of the appropriate department manager. While the lack of service you experienced is unusual and not the standard of our property, there is no excuse. We are sorry for the inconvenience and annoyance you have endured. If you have further questions or concerns, please contact our Customer Care Department at 888-567-6667 and we will be happy to assist you.
Everything was excellent except it was very cold in there. That’s the only reason I give it a 4.
Business response:
Dale - Thank you for your kind review! I hope to see you soon.
When we arrived they greeted us like we were the only one's there. From the valet parking ,bell hop and front desk. Our room was spotless I mean spotless. The food was great at all the restaurants in the Beau Rivage. The steak house is a must,it makes ruth chris steak house taste like Mc Donald's. Now the coffee shop was a waste of time employees were more worried about who texted them and its your turn to do counter. They would look at the line and would look away. Now the Casino floor is amazing the dealers and all the tab... read more
Business response:
Brent - I apologize for the disappointment you experienced regarding Roasted Bean. I will certainly forward your concerns to our Food & Beverage Management team to review with their personnel. However, I am glad to hear that you enjoyed the remainder of your trip and hope to see you soon. If you have further questions or concerns, please contact our Customer Care Department at 888-567-6667 and we will be happy to assist you.
I have been coming to the Beau Rivage for several several years. I have lost my share of money but I have also won my share too. Staff is very friendly and the food is fantastic. Love the ribeye at the Terrace Cafe. My host Kristen is awesome!!! Can wait to come back.
Business response:
Robyn - Tank you so much for your five-star review. Hope to see you soon!
Love the Terrace Restaurant
Was a great way to spend time with my sister. Everything was awesome, food, accommodation, entertainment, etc. Would love to go again!
Business response:
Victoria - Thank you so much for your kind review! I am so glad to hear that you had a great trip with us. See you soon!
Highly enjoyed the Show!!!
Business response:
Glad to hear! Hope to see you soon, Terre.
There are no microwaves and no refrigerators in the rooms. It costs $25 to use the fitness center. However, the staff is amazing. The pool and rooms were very nice. The slots payed nicely too.
Business response:
Christi - Thank you for taking the time to review Beau Rivage. The $25 charge is for use of the spa facilities if you do not have a spa service. The fitness center is free for all hotel guests. I am glad to hear that you enjoyed the pool, rooms and slots. Hope to see you soon.
Pool at Beau Rivage has a 4.2 star rating with 924 reviews.
Pool at Beau Rivage is closed now. It will open at 8:00 a.m.
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