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Polo Springs Veterinary Hospital
- Veterinarians
- Colorado Springs, CO
About this business
Location details
5557 Austin Bluffs Pkwy, Colorado Springs, CO, 80918, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We brought my two yellow labs, Maggie and Sudley, here when we moved from VA nearly a year ago. PSVH has been so good to us. When it came time to say goodbye to our sweet Maggie, they were so kind and compassionate as we let her go rest. When we brought our newest addition in, black lab Lucy, for initial checkout, and today - spay, they took the best care of her and gave her lots of snuggles. Won't take my four-legged family members anywhere else.
Business response:
Thank you so much Julie. We very much appreciate your kind review!
Business response:
Hi Ashley, I see that you reviewed Polo Springs and gave us a 1 star rating. Because we always strive to give our patients exceptional care, I tried to get in touch with you to discuss your rating. I can't seem to locate you in our client files so I'm not sure whether we have ever cared for one of your pets here. Please feel free to contact me (Dr. Lisa Gerleman) at Polo Springs 719-264-8384 as I would appreciate the opportunity to discuss your rating. Thank you.
Sandi and I have been bringing our babies here for a long time and we have always had the best of care for our 4 legged kids.
Business response:
Oh thank you so much. That really means a lot to our entire staff. We appreciate your very kind review.
Business response:
Thank you for allowing us to serve you. We are grateful for the trust and confidence you place in us and your loyalty for so many years.
Definitely one of the best experiences I've ever had. Had an emergency with my pet and they were able to get me in only 30 minutes after calling. You can tell that the veterinarians and technicians are passionate about helping out your pet. After I was able to take my pet home the technician called later that night to check in and make sure that he didn't get worst. This was definitely heart warming because I was worried and she wanted to make that if I needed anything just to call or stop in. I would highly recommend this v... read more
Business response:
Thank you so much for your gracious review. We know your visit was a stressful time for you and we are happy to have made it a little easier. If there is ever anything we can do for you in the future, we are always here.
Our first visit was great but our second visit was a major let down.
Business response:
I'm sorry that you feel that way about your second visit. Please feel free to call the hospital and speak with me (Dr. Lisa Gerleman) if I can be of help.
We love Polo Springs! We always board our dog there and they remember us every time we come in. Our dog is always so happy to be there too!
Business response:
Thank you for your kind words and five star review! We always enjoy having Indy here with us.
Frequently asked questions about Polo Springs Veterinary Hospital
How is Polo Springs Veterinary Hospital rated?
Polo Springs Veterinary Hospital has a 4.4 star rating with 295 reviews.
When is Polo Springs Veterinary Hospital open?
Polo Springs Veterinary Hospital is closed now. It will open tomorrow at 9:00 a.m.
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