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Polo Run Apartments
- Apartments
- Greenwood, IN
About this business
Polo Run is situated on 35 acres of beautifully landscaped green space. We offer Studio, 1, 2, & 3 Bedroom Apartment homes. You will find that Polo Run has the very highest quality apartment homes at the best value in Greenwood, Indiana!
Location details
800 Kings Mill Rd, Greenwood, IN, 46142, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Eh I lived here for a year. During that year, my water heater went out 4 times. They were fairly quick at fixing it (they always came the same day I put the request in), but there’s no reason the water heater should stop working that often. I don’t take a lot of showers, just your usual daily morning shower before leaving for the day. They never even offered to put in a new water heater which they should probably have done after it stopped working for the 3rd or 4th time. Other than that, my stay here was alright. Also, head... read more
Business response:
Our aim is to ensure that all of our residents feel welcome and come away with a positive experience here at our community. Please do not hesitate to reach out to our office if there are any lingering issues you would like for us to address. Our team would greatly appreciate the opportunity to work with you to better the experience here at our community. Thank you for your feedback and we look forward to assisting you soon.
Lived here twice I was super happy the first time I lived here and the second time I lived here. That being said, I was extremely unhappy when I left this place. My girlfriend left and it was an entire process to get her removed from the lease and a new one in my name. I had to reapply to stay there, I had to pay the application fee again, they neglected to inform me they changed their approval process while I lived there. They refused to renew my lease on the basis of a 5 year old misdemeanor that was not drug related or vi... read more
Don’t do it! I should have never moved here. The rent may be low but trust me they make up for it with everything else. They charge a 25 dollar administrative fee on top of a 3 dollar service fee for paying your rent online. The problem is you can only pay rent online or through a separate entity. I will not be renewing my lease next year.
Great Place to call home I’m coming up on my one year here and I love it. I’m definitely signing another lease. The staff is great. They take great care of landscaping. They have resident events nights that show they call about the people here. Wonderful community!!!
Business response:
Thank you so much for the kind words and 5 stars! You made our day!
I like Polo Run apartment please don't just look only bad review. Im still living in this apartment and stuff are so great! yes some times i get mad too for not doing properly my air conditioning since last year and till this year 2017 september finally got fix...i hope its not break again. my point is that there's so many more room that has different problems not only us and we have to understand that. they are trying the best they can to answer our questions and trying to fix our problems. thank you all the stuff for you a... read more
Business response:
Thank you so much for the 4 stars! Have a great day!
Fantastic! I don't know why people would ever give Polo Run a bad review. I love the staff and they know me by name. I received a birthday card on my birthday and one on Christmas. The apartments are worth more than what you pay for.
Dooont move in Every thing are so bad ,service, building,people don't make such a mistake
You'll get scammed at some point All the negative reviews are true. That office couldn't care less what was going on as long as they get paid and no one complains about frequent random charges.. The entire 2 years I've lived there has felt like one huge scam. Story after story of why they want more $$ and constantly some sort of mixup, confusion or something being wrong that benefits them. Whole time having an attitude as they're wonderful and can't be touched and entitled to whatever they ask for. This was the last time. Af... read more
Close to shopping and public transportation Polo Run is close to tons of shopping in Greenwood. Public transportation is just across the street which makes it easy for me to commute downtown
Frequently asked questions about Polo Run Apartments
How is Polo Run Apartments rated?
Polo Run Apartments has a 3.8 star rating with 821 reviews.
When is Polo Run Apartments open?
Polo Run Apartments is closed now. It will open tomorrow at 9:00 a.m.
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