This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Pointer Trail Family Clinic
- Medical Centers
- Van Buren, AR
About this business
At Pointer Trail Family Clinic, we are dedicated to caring for you and your family. Carolyn Dillard is a osteopathic physician, and is certified by the American Osteopathic Board of Family Physicians. Our practice features an x-ray and medical laboratory as well as a skilled and highly proficient staff of nurses, medical personnel, x-ray technicians and office insurance specialists.
Location details
109 W Pointer Trail, Van Buren, AR, 72956, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Don’t waste your time. Been going here for years and for the past three it’s gone downhill completely. Nobody calls back EVER, you’ll wait 2-3 hours to be seen (no question) and the receptionists are the least caring individuals in a healthcare setting that I’ve ever witnessed. Tessa at the front desk should find another job. Tessa: You don’t speak to patients like that. ESPECIALLY hang up on them in mid sentence when they’ve been overcharged for the third time. If your “manager” can’t figure out how to do a refund within 3 ... read more
I would seriously think twice about going to this place. Like always, i will just give you my experience... We purchased a Pomeranian about seven months ago, and his baby teeth did not fall out. We took him to this veterinary clinic to have them check on him because he was having much difficulty eating. We told them that he probably needs to have his baby teeth taken out. They pushed on his belly really, really hard, then squeezed his mouth, causing him a lot of pain. They then said we need to take the baby teeth out, like w... read more
Took my little dog there today. They charged me 250 dollars and sent her home. She died 3 hours later. Stay away!
I registered with Dr. Carlson, and it's b een a mistake. It's been puilling teeth just to get the same old meds I've been on for DECADES! "Oh, well, we didn't see it on the computer, so you are a liar." -Dr. Carlson (paraphrased). One day I had to see Dr. Dillard because he was out, and SHE IS AN AWESOME DOCTOR. She took time with me, didn't doubt everything I said, and got me the medications I needed for my infection and such. Every time I go in there to see Dr. Carlson, it's the nurse's know how. He literally LOOKS AT HER ... read more
We have been using the clinic since they opened in 1989. Dr. Boone knows her stuff, and has done an incredible job with our pets and even strays that we have brought in for medical attention. Most of the veterinarian rates seem to be closely aligned with others in the area, and I believe you get that for which you pay. We have had to have four or five animals put down due to old age or advanced disease, and you could not ask for a more caring staff. Would highly recommend and DO highly recommend them to friends and acquainta... read more
I adopted a kitten who had a very rough start to life, fleas, worms, mites, and feline leukemia. PTAC was very kind to me and my kitten. Dr Schluterman was compassionate and helped me nurse the kitten to health. On our return visit, she took the kitten and walked around showing her staff the big improvements Little Un had made. Couldn't ask for more caring people, and prices were very affordable. Keep up the good work y'all. You will always be my vet!
We paid four times the amount for dog shots as we would have at Hubbs, I know I called after (should have called before). Also, the tech told us that he needed all these shots including Parvo (sp?), but the other vet told us that it was only needed for puppies, since it is a puppy disease, so we are out a lot of money for no reason. The receptionist is terribly HATEFUL & seems very annoyed with any question and seems to hate the customers. Nothing like giving (wasted) money to a hateful person. The vet is friendly, but not w... read more
Awful office staff. When calling about the overcharging to my insurance company when I was supposed to be a cash customer, they were extremely rude and unrepentant. I would not recommend to anyone.
I adopted Shiloh from the Humane Society on New Years Eve. I was given a list of Vets I could take her to for a free Wellness checkup. I decided on Pointer Trail Animal Clinic because it was two minutes away from my house. As soon as I walked in I was greeted right about, everyone seemed so friendly and eager to help. Since it was my first time at this vet they gave me the paperwork to fill out but unlike most vets who make you fill it out standing at the front counter while getting tangled in your dogs leash because they wa... read more
Frequently asked questions about Pointer Trail Family Clinic
How is Pointer Trail Family Clinic rated?
Pointer Trail Family Clinic has a 3.5 star rating with 95 reviews.
When is Pointer Trail Family Clinic open?
Pointer Trail Family Clinic is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com