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Poblano's Mexican Grill
- Restaurants
- Lawrenceville, GA
About this business
Lunch
Location details
6360, 1319 Scenic Hwy S, Lawrenceville, GA, 30045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Thanks for giving us 5 stars Cheryl! It means the world to us :)
stale chips,watered down queso, chicken tacos that were nothing but chicken in a flour tortilla....my wife's dish looked like something my cat threw up.... WE WILL NEVER GO THERE AGAIN.............I have been to Mexico MANY times...there is NOTHING authentic about this place......#disgusting
Business response:
Hi Clint, yes, we're only now responding because we just recently gained access to this public-created page. We didn't even know it existed. Now that we have access, we can reply to everyone that left us reviews over the years. Again, we want to sincerely apologize for your past experience and we hope to one day get a second chance. Thanks Clint!
Worst food EVER! As my husband just stated, stale chips and watered down cheese dip. The cat throw up I received was exactly that and I have never seen a taco with just meat. Oh, my coke was flat too. #disgusting #neveragain
Business response:
Hi there Kerri! We are absolutely shocked reading your review. We're so sorry you feel that way. Is there any way you'd give us a second chance? If so, please give us a call and ask for our Manager Alesandro. Again, we are truly sorry for your experience and we hope to see you again. Thanks for your business and your feedback Kerri :)
Business response:
5 stars... YAY! Thanks Carmen! We appreciate you :)
One thing I hate is rude service at a restaurant. I will gladly send back my food. I don't believe in spending money to be disrespected. Food runner at Poblano's was awful and extremely rude all because my order was wrong. #AwfulService
Business response:
Hi Erica! First of all, we'd like to apologize for your experience with us. Rude service is not something we tolerate here at Poblano's. We'd like to know more about this situation if you wouldn't mind and would also like the opportunity to make it right. If you are willing, please give us a call and ask for our manager Alesandro. We appreciate your business and your feedback. Thank you Erica :)
We have been here 3 times and love their food. Service has always been good even when really busy. We go here when ever we get a chance.
Business response:
Hi there Nelson! Thank you for rating us. We understand this was written last year but we're just now gaining access to this page. We'd really like to know more about your visit with us and what we could have done to make it more enjoyable. Would you be willing to share? If so, please give us a call (or visit us if you happen to be in the area) and ask for our manager Alesandro. We'd love the opportunity to make it right. Thanks again Nelson! We appreciate your business :)
Business response:
Thanks for the 5 stars John! We're so glad you enjoyed everything. We appreciate you! :)
Business response:
Hi Glenda! Thanks for rating us. We're happy you enjoyed the visit. We hope to see you soon :)
Frequently asked questions about Poblano's Mexican Grill
How is Poblano's Mexican Grill rated?
Poblano's Mexican Grill has a 4.1 star rating with 4,400 reviews.
When is Poblano's Mexican Grill open?
Poblano's Mexican Grill is open now. It will close at 6:00 p.m.
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