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PNC Bank

1.2

About this business

At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them. 

Location details

328 S State St, Oscoda, MI, 48750, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.2585 reviews
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Tasha Baby's profile image
Tasha Baby 
3 years ago

***** should get a raise! She was very helpful and stayed on the phone while I was guided to activate my card. Instead of me having to ask her to stay on the phone to make sure it worked, she OFFERED!. It was nice and unexpected. Most businesses dont even have agents anymore and do not care. She deserves recognition:) Thanks PNC KEEP YOUR REAL AGENTS 

Jane H's profile image
Jane H 
3 years ago

I was with BBVA Compass since 1986. The PNC acquisition took place two weeks before I was moving to Mexico. I held an estate sale for everything in my house, final packing, and four days in the hospital in that two weeks. And yet I made the time to go into the branch for assistance setting up my accounts online. For reasons unknown, the changes weren't made for the business account. Now no one can help me access my business account. Not the branch. Not customer service. They have hi-jacked my account, and there is no solutio... read more

Joerg W's profile image
Joerg W 
3 years ago

Reading al the other reviews I can only say ditto! After they rejected my regular deposits I had been making for years at BBVA because they continued to pay out of this account it went negative, Any attempt to contact them has been nearly impossible, I have spend hours on hold without ever getting an answer. Worst Bank I ever had to deal with.*********************** *******, ***** 

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter 

Noel C's profile image
Noel C 
3 years ago

Because of PNC's negligence in its takeover of Compass Bank, my credit card was inactivated at a critical time. I contacted PNC, and they blamed ***** I contacted **** and they blamed PNC. This operation is run by a bunch of amateurs who are more interested in promoting their "non-abilities" than taking care of business. N.T. Curb, ******, ** 

Ro R's profile image
Ro R 
3 years ago

PNC mortgage service is horrible. They deduct the monthly mortgage on a closed account for month and doesnt provide refund too. You will be stuck paying mortgage for months and have to live in poverty till you get the money back 

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter. 

MALTA's profile image
MALTA 
3 years ago

I am a recent customer to ********************. I got locked out of my account and it took me over three hours to get someone on the phone. Once I got someone on the phone, I was not speaking to the right person, so they transferred me to someone else for which I had to wait another 30 minutes. Poor customer service by ******************** and their website is not user friendly. I was finally able to get back into my account. This is frustrating because people try to pay their bills, but don't have hours to sit around waitin... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter. 

John L's profile image
John L 
3 years ago

Ill try to be kind here. Ive banked in the same physical location for nearly 30 years, first with ************* (great experience) then with Compass (pretty good), then BBVA Compass not bad, then BBVA (ok), and now PNC for a few months. Three stars means average,m; if I look around the competition isnt that much better. New checking account number means realignment of credit line (which is now a credit card), overdraft protection (now I must make payment in person) and previous credit card (I had a CREDIT balance which took ... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter. 

Braden's profile image
Braden 
3 years ago

They charged me twice for the same thing after I had fraud on my card. Too them over an hour to come up with a lame explanation and told me I would not get my money back. Leaving this company. I will take my banking elsewhere. 

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter. 

Carmen C's profile image
Carmen C 
3 years ago

Let me start by saying the I was a BBVA customer for over 5 years. It was not my choice to become a PNC customer. I have closed my secured credit account, prior to closing it I made a $500 payment to give me some cushion during the holiday buying. Now, they are saying they never received my second payment. I went to the branch, where I know the tellers and bankers. I explained what happen they gave me a printout of the transaction showing "payment of $500.18" now I received my monthly statement and there's no transactions fo... read more

Business response:

PNC takes our customer’s concerns very seriously. We will be working privately with our customer to resolve this matter. 

Frequently asked questions about PNC Bank

How is PNC Bank rated?

PNC Bank has a 1.2 star rating with 585 reviews. 

When is PNC Bank open?

PNC Bank is closed now. It will open on Monday at 9:00 a.m. 

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