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PNC Bank

1.2

About this business

At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them. 

Location details

328 S State St, Oscoda, MI, 48750, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.2585 reviews
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Taino C's profile image
Taino C 
3 years ago

Not a bank to be trusted, do not put your money into a PNC account. If fraudulent charges go through on your account, you'll never get your money back. PNC will give you the run around for as long as possible. If you happen to already have a PNC account, make sure to file a CFPB complaint and a police report IMMEDIATELY if there is an incident of fraud. Otherwise, branch staff will make sure to let you know that you're not liable for fraudulent charges, while simultaneously rejecting escalated complaint after escalated compl... read more

Jessica B's profile image
Jessica B 
3 years ago

PNC has been the worst experience. I applied for HELOC in Aug. I Struggled With my loan processor. I submitted documents for close to nine weeks with a zero progress. A manager and a loan processor did their best to help me, but the underwriters are so behind and so disorganized that it delays the entire process. They followed through and got me a closing date. Today Friday, November 17 and I closed and signed for my loan a week ago on Saturday. I still have no access to my line of credit. I have no debit card and I called t... read more

Kaley M's profile image
Kaley M 
3 years ago

There should be an option for 0 stars! The *** location at Maple Ave IS THE WORST! First I go through the drive thru- to withdrawal money. I sent in my drivers license and I asked if I could withdraw money from my account. She stated that she needed a second form of identification. The only thing I had on me was my social security card, a debit card from another bank and my birth certificate. I offered to send all those forms of ID in but they said they weren't acceptable. 4 different forms of ID and I still couldnt do a wit... read more

Lillie AM's profile image
Lillie AM 
3 years ago

Last year, BBVA investigated & confirmed there were fraudulent charges on my card. They corrected my balance AND corrected my payment history to be 100% on time. PNC took over and decided to change my payment history to late even though there is a $0 balance. I have disputed at least twice now and they refuse to correct my payment history. DO NOT USE PNC. THEY WILL RUIN YOUR CREDIT HISTORY. 

Kemi's profile image
Kemi 
3 years ago

I can't even give PNC one star okay! Only did because I have to check one! That is how bad their service is! I smile and laugh now because am done being angry. They lie every time I speak with them and they always say, "I should trust them." I have been with BBVA for 23yrs and not one complain. After the transition, my daughter could only see her savings account in her online profile, but couldn't see her checking. However, she could also see one of my accounts and she's not even on the account! It made me wonder who all can... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter. 

Ramon's profile image
Ramon 
3 years ago

This is the absolute bank I have ever dealt with. Current customers, switch. New customers, stay away. 

Doc H's profile image
Doc H 
3 years ago

set up a new office, went with clover as PNC merchant service ripped me off. Clover offered a cash advance, which I took to help with the new office. Payment coming from my main office credit card as PNC owns clover, I found out. I had a separate clover contract that I had to pay setup fees on, and they tapped my main office credit card. The bank is a ripoff. The advance should be for the contract that I set with clover. It lists separately and has its own conditions, but they are tapping my main account. Nowhere in the cont... read more

Don S's profile image
Don S 
3 years ago

They treat the employees terrible and they don't give them the training and information to do their jobs effectively! They neglect the employees by taking away lunch breaks and breaks. If a call runs over into the employees break they don't get to just hand the call off. they have to stay on the call and lose the break or take the break and be punished for taking the break they are supposed to be receiving by law. 

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter. 

Anahita P.'s profile image
Anahita P. 
3 years ago

THE WORST BANK EVER!!! My account was automatically transferred to this awful bank when they acquired BBVA last month. They OUTSOURCE CUSTOMER SERVICE which means the people who eventually after 30-60 minutes of hold pick you the call, don't have any expertise to help you with tasks as simple as looking up a transaction that should be already accessible in the online account but is not. When asked to speak to a supervisor for help, they say "we don't have one here, we are a contracted company that provides customer service t... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter. 

Frequently asked questions about PNC Bank

How is PNC Bank rated?

PNC Bank has a 1.2 star rating with 585 reviews. 

When is PNC Bank open?

PNC Bank is closed now. It will open tomorrow at 9:00 a.m. 

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