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Clothing Clothing & Accessories
360-A Arbor Drive Northeast, Ste A, Christiansburg, VA, 24073, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Some of the young women who work there need to understand that it's very impolite to bad mouth a customer while they're standing 15 away from them. I think the girls working today should be retrained in customer service.
I worked at this store when it first opened and I must say that it is some of the worst customer service I have ever seen including the manager who was extremely rude and I do agree with almost all these ratings that they do judge people based on appearance because I wasn't comfortable. I personally couldn't handle the rude remarks and when I voiced my opinion I was shot down so I left. Therefore I do not recommend shopping or working at this store.
Very rude people working there. They said that the clothes I took in "smelled" and was out of date. But to bad half of the stuff I took in was bought from there. Just couldn't fit them so I took back. They have lost a customer. And everything there is very expensive. I bought a pair of jeans and a sweater and just that was 40 dollars. I could have bought brand new stuff at the mall for that price. Will never take stuff back. Until there's new employees.
Business response:
Hi Kimmie Owens, we are so sorry for your negative experience. We take our customer service very seriously and apologize for your negative experience. If you would like, please privately message us your contact information and we will have a manager contact you ASAP. If you feel your clothes deserve a second look, please include that in your message. Thank you.
Most girls there are rude & they dont buy anything at all!!
Business response:
Hi Chelsea, we are so sorry to hear about your negative experience. In order to address your concerns with our staff, we would need some more details about your visit. Please privately message us about your personal experience so we can forward to our management team. Thank you.
Plato's Closet has a 3.7 star rating with 587 reviews.
Plato's Closet is open now. It will close at 6:00 p.m.
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