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Planet Beach
- Tanning
- Raleigh, NC
About this business
Planet Beach is changing the way the world rejuvenates! With a variety of convenient, self-automated spa services, we can help you achieve the results you are seeking. From Facials, Massages and Hydration treatments to Red Light Therapy, Spray Tanning and Teeth Whitening, we offer an array of services to suit your total skincare, wellness and stress relief needs. Our skincare and nutrition products complement our spa services. They are formulated to work synergistically, offering maximum benefit when used in conjunction with... read more
Location details
8521 Brier Creek Pkwy Bldg 23, Ste 115, Raleigh, NC, 27617, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
HORRIBLE EMPLOYEE KNOWLEDGE – Never will I go to a Planet Beach Tanning Salon, nor will any of my friends. I had the same exact problem as others . When it comes to there contracts, they are shady. They tell you if you ever want to freeze your account that it's only $5,....but they only do it for one month. Then, they charge you $60 a month after that one month rather you're around to use it or not. So I went back in and chose to cancel and pay the $50 fee to do so. I finally thought I was done after canceling with them. But... read more
Business response:
At Planet Beach customers can choose anyway they want to tan and spa with us. We offer sessions, packages and memberships. Should someone decide to take advantage of our memberships we will thoroughly go through the membership before you sign. We hope customers don't cancel but in the event they do they simply have to fill out a cancellation form. We do this so we all have a record of the cancellation. We give all customers a copy of the formand we save a copy. We also make detailed records of the cancellation in our system.... read more
Unhappy – --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Beds were nice, prices ridiculous – I moved to Raleigh a few months ago to the Brier Creek are and was excited to know a tanning salon was so close to me. I went in and tried out the beds and they were great. But when I asked how much the packages were I couldn't believe it. I moved here from Chicago, and even tanning out there isn't this ridiculous! I found a tanning salon around the corner with beds that aren't as crazy looking, but the quality is just as great and the price is HALF. If you don't mind shelling out an insan... read more
Love it – I just love this place. They are very busy but they get me in and out. The staff are very helpful and the owners are always there to make sure everything goes smoothly!! It's clean and friendly and I get great results. I love the place and highly recommend it.!!
BEWARE of the Contract - Get EVERYTHING in writing – Make sure you read the fine print of the contract and get several employees to confirm everything regarding policies. I became a member in 2008 (with a two-year contract). I was told that I could just let them know when I want to freeze the account (as long as it was by a particular date) and it would be put on hold. I just had to let them know when to remove it from hold. I was also told that I could cancel at anytime for $50. I was being signed up by a new employee (whic... read more
Highly Recommend – I went in for the first time Sept 14th and was greeted immediately by a smiling attendant. She helped me the entire time I was in there. I tried the Spa Bed, then a bed that gave me a facial then I went into the Mystic Spray Tan booth. It was so relaxing! I loved it. My skin looked so good after the treatments. It made my skin much softer and took the stress of the day way. The cost was way cheaper then where I was going. I highly recommend this place!
It was Great – I'll keep it short as I know we are all busy. I loved the place, it was spotless, greeat tanning, liked the spa stuff, professional, and I was treated like a somebody. I will return. I felt very welcome and I recommend this place.
READ the fine print – Went to Planet Beach to inquire about their packages and the clerk was quick to push the EFT membership on me, ?If you sign up as a member you?ll have monthly tanning for ? the price, all you have to do is pay the $70 initial membership fee.? Explained I did NOT want them to automatically draft my checking account for this membership, which she stated ?no problem just call us by the 25th of every month to renew.? After tanning for 1 month I was surprised to see an automatic draft from my debit account f... read more
Business response:
I apologize you feel misinformed, but I assure you we go over the agreement with everyone, to avoid situations such as these. We encourage everyone to read over the agreement & come back to us with any questions. Even as I read your comments, I'm at a loss to where you felt misinformed that it was for more than 1 month. Why you didn't bring it to our attention immediately if you truly felt this way? By becoming a member, you do save a lot of money, but we have packages to fit everyone's needs, as you know since you tanned wi... read more
Great customer service at the best tanning spa in Raleigh – I can't say enough positive things about this tanning spa - from the cleanliness of the facility to the courteous and well informed staff. I have been especially impressed by the visability, kindness and professionalism of the owners. They have always treated me as though I mattered - not just as a client but as a person. And who doesn't appreciate that?!!!
Frequently asked questions about Planet Beach
How is Planet Beach rated?
Planet Beach has a 3.7 star rating with 138 reviews.
When is Planet Beach open?
Planet Beach is closed now. It will open at 9:00 a.m.
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