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Planet Beach
- Tanning
- Raleigh, NC
About this business
Planet Beach is changing the way the world rejuvenates! With a variety of convenient, self-automated spa services, we can help you achieve the results you are seeking. From Facials, Massages and Hydration treatments to Red Light Therapy, Spray Tanning and Teeth Whitening, we offer an array of services to suit your total skincare, wellness and stress relief needs. Our skincare and nutrition products complement our spa services. They are formulated to work synergistically, offering maximum benefit when used in conjunction with... read more
Location details
8521 Brier Creek Pkwy Bldg 23, Ste 115, Raleigh, NC, 27617, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Friendly and Informative – I had a pleasant experience my first time in. The person I spoke with was friendly and informative. I had a lot of questions and she took the time to answer all of them. There were many choices to pick from. I am only needing services for a couple of months, and thankfully they can accomodate. I thought the facility was clean and they looked to be in the process of an update. Good to see these days. Each time I have gone in, the customer service and cleanliness has been consistent, which is exactly... read more
Do not visit this location – This location is not clean and very unsanitary, do not visit this location. Do not under any circumstances, join as a member. I went through months of trying to cancel my membership and was charged hundreds of dollars in the process. Not only that but literally, every other time I have entered this location, there was a customer complaining to the manager about either the service or the cleanliness of the location. I have never seen so many unhappy customers. This is absolutely the worst customer... read more
My favorite place – I love planet beach. I have been a member for years. I heard this "loubird" review lady below make a complete fool of herself tonight in the waiting area. She threatened to smear bad reviews so I thought it was only fair to help these people out. This lady was yelling at the manager in front of several of us that even her boyfriend had to calm her down. She seemed in a tiff over not understanding details that seemed plain as day. The manager did a better job at keeping her composure. I wouldn't be able to... read more
I-LOVE-IT!! – I purchased a Groupon for Planet Beach. Little did I know about all these wonderful services they had to offer! I chose the Briar Creek location because they had the most to offer and it was convenient for me. I was blown away. The place is quite unique and very clean. The girls there are incredibly sweet and helpful. I am not a big tanner, so I may not have gone in without the Groupon because I didn't know they did all this "spa" stuff. Needless to say, at the end of my pass, I decided to become a member witho... read more
Great Servicec with Great Results – I have been a member at Brier Creek for over 2 years and love this place. They just put in a slim capsule that has helped me loose weight and a red light therapy machine that has reduced my crows feet. The place is clean and the staff knows me by name. I opted for a membership as its the best way to go and have absolutely no issues. You can also just buy a month or sessions if you do not want a membership . OVERALL AWESOME EXPERIENCE
Business response:
Dear Debreynolds, We very excited that you have received such amazing results and that you are happy with our facility. Thank you for your business, it is very much appreciated. And thank you for such a nice review! :) Sincerely, PB at BC Owner
STAY AWAY!!!!! – They charged our account double by mistake and admitted to their error and said they would fix it and never refunded it! They continued making these mistakes along with also charging our frozen acct fee of 5dollars plus the $79. After all the overdraft charges because of what they did and continued to do, we closed our account and asked the owners(who never returns calls) what they were going to do about all those charges. They told us that there was nothing they could do and if we didn't give them our cc nu... read more
Business response:
Dear kountrysunshine, I apologize for any inconvenience you have had. We are more than happy to correct any mistakes that we have made, as the last thing we want to do is to make an error and not take care of it. This is why we document everything that we do, from Membership Forms to Freeze Forms to Cancellation Forms, etc. We give a copy to the customer and keep a copy for ourselves, for protection of the customer and us. If you have documentation of freezes or a cancellation that were charged improperly please bring in all... read more
The BEST tanning in Raleigh! – I went here for the first time about a year ago and I can say off the bat I was very impressed with the cleanliness and staff at the salon/spa. When I first went there I only did some of the tanning beds but I came back this past winter and saw a bunch of services I don't think I noticed before- my favorite so far has been light facial (bye wrinkles!) and their slimpod (weight loss system). The services & staff are beyond my expectations and they have different combinations with their packages ... read more
Business response:
Dear Cakelover456, Thank you for the kind words. I am very happy that you have had a positive experience with us, and that the monthly package has been something convenient and enjoyable for you. Thank you very much for your business, as we sincerely appreciate it! Sincerely, PB @ BC Owner
GREAT CUSTOMER SERVICE – I have been with Planet Beach for 3 years now, and I have really enjoyed my experience with their tanning beds. knh1216: You shouldn't criticize Planet Beach for getting your credit card info. You gave it to them! You should have been aware that it was a contract for a certain amount of months you were going to use the tanning bed. Secondly, why would you only go there to buy tanning lotions? They don't sell tanning lotions that you can lay outside with. They only sell INDOOR tanning lotions, and the... read more
i wouldn't – i worked at a tanning bed in johnson city, tn and we got free mystic tans. my sister came in town and needed to be tan for a wedding so we researched local tanning beds that had mystics since i know the products. Planet beach seemed to be one of the only mystic tanning beds around and since they give you everything for free on your first visit we checked it out. Little did i know that unlike the mystic bed my previous employer had it wasn't the only where you turn 360 degrees... it only gets your front and back.... read more
Frequently asked questions about Planet Beach
How is Planet Beach rated?
Planet Beach has a 3.7 star rating with 138 reviews.
When is Planet Beach open?
Planet Beach is closed now. It will open on Monday at 9:00 a.m.
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