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211 W. 6th Street, Junction City, AL, 66441, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 11:00 a.m. to 11:00 p.m. | |
Tue | 11:00 a.m. to 11:00 p.m. | |
Wed | 11:00 a.m. to 11:00 p.m. | |
Thu | 11:00 a.m. to 11:00 p.m. | |
Fri | 11:00 a.m. to 12:00 p.m. | |
Sat | 11:00 a.m. to 12:00 p.m. | |
Sun | 11:00 a.m. to 11:00 p.m. |
So I ordered a pizza from this location, and then they refused to deliver it, even though they've delivered it to me here before. Now they are refusing to give me a refund and my son is hungry tonight and has to stay up later past his bedtime so we can go get food elsewhere. The clerk, also named Cat or Kat, who I spoke to was rude and had 0 customer service skills. I can't wait to go to corporate with this one.
Business response:
Cat, we’re so sorry that we let you down. Please fill out a feedback form at www.marcosguestfeedback.com so we can have someone reach out to you directly and make things right.
Business response:
We’re so happy you’re happy, Curtis!
Super impressed!! We just moved here and family pizza nights are our thing. We ordered their big cheese pizza and a pepperoni magnifico; both turned out amazing. Our expected delivery time was 5:35pm. The delivery guy got here at 5:20pm and he was super nice. All in all, definitely going to be ordering from them more often!!
Business response:
We're so happy to hear your family loves our pizza! Thanks for the great review!
Very thankful, Thanks for being open on Christmas day.
My family and I have loved Marcos since our first encounter. Unfortunately, as time has gone on, our experiences with them has steadily gone downhill. Today it took two hours for my order to come to me. I called after one hour had passed, and I was basically told "Sorry, we're doing the best we can." When it finally arrived, one of the pizzas had been completely destroyed. The top had been smashed in and the toppings were stuck to the box. Our delivery driver was wonderful. He called his manager and he INSISTED (TO THE MANAG... read more
Business response:
Julian, please give us a chance to right our wrong and fill out a feedback form at www.marcosguestfeedback.com. This way, we can have someone in your area reach out.
The pizza is good... And The girl on the line boxing the pizzas was amazing at catching the mistake made. but if you have someone wait for 40 minutes you should probably say something to them. #pregnantandhangry
We stop through and ate here on our way to Ohio. Great pizza and wings. Staff were very nice and attentive. �
They pizza was good but I got all the way home and had the wrong pizza. My receipt had the right pizza on it but they gave me the wrong one. It only took them about 10 min. To fix the right one but it would have been nice to get a coupon or something extra since it was their mistake.
We ordered yesterday again and we were suppose to get $10 off on this order like they said 2-3 weeks ago because we found the other time onions in a plain cheese pizza and I'm allergic. Anyway we didn't get the $10 off because they couldn't find anything in their system so I guess they lie to their costumers now! I just don't understand why it would be so horrible to just give a customer right like its suppose to be because losing $10 would be sooo bad for a big business like this!
Pizza Time has a 2.6 star rating with 23 reviews.
Pizza Time is open now. It will close at 11:00 p.m.
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