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Pioneer Heating & Air

4.8

About this business

Location details

4604 Mill Branch Ln, Knoxville, TN, 37938, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 4:30 p.m.
Tue7:30 a.m. to 4:30 p.m.
Wed7:30 a.m. to 4:30 p.m.
Thu7:30 a.m. to 4:30 p.m.
Fri7:30 a.m. to 4:30 p.m.
SatClosed
SunClosed
4.84,881 reviews
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IClifeis2B's profile image
IClifeis2B 
11 months ago

Andrew, Guy, and Joshua completed a three-day project to replace my air ducts and install a new Trane HVAC for me. It was a job and a half! They had to contend with a house extension with a very tight crawlspace, and my main crypt of a 'basement' is fit for Dracula. The three of them showed exceptional skill and efficiency. They were a great team for me. The warranty and unique perks are top-class. I was to go with another Knoxville outfit. Instead, I received a plumber's (The Plumbing Authority) recommendation for Pioneer—m... read more

Corrin B.'s profile image
Corrin B. 
4 years ago

Worst customer service I’ve received in a very long time. Very Inconsiderate and uninformative. I called Friday to schedule a water heater replacement, and was told I would receive a call 30 minutes before arrival on Monday. When I called at 3:20 (after the original “ballpark” time I was given to expect a call), I was told that I was on the schedule for between 6:30-7 and that I would receive a call 30 minutes prior to their arrival; when I reached back out at 7:20, I got the after hours service line which could over no a... read more

Corrin B.'s profile image
Corrin B. 
4 years ago

Worst customer service I’ve received in a very long time. Very Inconsiderate and uninformative. I called Friday to schedule a water heater replacement, and was told I would receive a call 30 minutes before arrival on Monday. When I called at 3:20 (after the original “ballpark” time I was given to expect a call), I was told that I was on the schedule for between 6:30-7 and that I would receive a call 30 minutes prior to their arrival; when I reached back out at 7:20, I got the after hours service line which could over no a... read more

Frequently asked questions about Pioneer Heating & Air

How is Pioneer Heating & Air rated?

Pioneer Heating & Air has a 4.8 star rating with 4,881 reviews. 

When is Pioneer Heating & Air open?

Pioneer Heating & Air is closed now. It will open on Monday at 7:30 a.m. 

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