Pioneer Heating & Air's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Pioneer Heating & Air

4.8

About this business

Knoxville's premier heating and air conditioning company, Pioneer Heating and Air, has been in business since 1981. We are also the home of the Crockett Filter Club, the easy way to order quality filters. We are extremely proud of our A+ rating with the Better Business Bureau, and we love serving the people of Knoxville and the surrounding areas! Pioneer offers a 24-hour emergency service line, so you are guaranteed to never be uncomfortable in your own home. Pioneer also has a fleet of service vehicles, in which each techni... read more

Location details

4604 Mill Branch Ln, Knoxville, TN, 37938, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 4:30 p.m.
Tue7:30 a.m. to 4:30 p.m.
Wed7:30 a.m. to 4:30 p.m.
Thu7:30 a.m. to 4:30 p.m.
Fri7:30 a.m. to 4:30 p.m.
SatClosed
SunClosed
4.83,688 reviews
Select a rating
IClifeis2B's profile image
IClifeis2B 
6 months ago

Andrew, Guy, and Joshua completed a three-day project to replace my air ducts and install a new Trane HVAC for me. It was a job and a half! They had to contend with a house extension with a very tight crawlspace, and my main crypt of a 'basement' is fit for Dracula. The three of them showed exceptional skill and efficiency. They were a great team for me. The warranty and unique perks are top-class. I was to go with another Knoxville outfit. Instead, I received a plumber's (The Plumbing Authority) recommendation for Pioneer—m... read more

Corrin B.'s profile image
Corrin B. 
3 years ago

Worst customer service I’ve received in a very long time. Very Inconsiderate and uninformative. I called Friday to schedule a water heater replacement, and was told I would receive a call 30 minutes before arrival on Monday. When I called at 3:20 (after the original “ballpark” time I was given to expect a call), I was told that I was on the schedule for between 6:30-7 and that I would receive a call 30 minutes prior to their arrival; when I reached back out at 7:20, I got the after hours service line which could over no a... read more

Corrin B.'s profile image
Corrin B. 
3 years ago

Worst customer service I’ve received in a very long time. Very Inconsiderate and uninformative. I called Friday to schedule a water heater replacement, and was told I would receive a call 30 minutes before arrival on Monday. When I called at 3:20 (after the original “ballpark” time I was given to expect a call), I was told that I was on the schedule for between 6:30-7 and that I would receive a call 30 minutes prior to their arrival; when I reached back out at 7:20, I got the after hours service line which could over no a... read more

Frequently asked questions about Pioneer Heating & Air

How is Pioneer Heating & Air rated?

Pioneer Heating & Air has a 4.8 star rating with 3,688 reviews. 

When is Pioneer Heating & Air open?

Pioneer Heating & Air is open now. It will close at 4:30 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com