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Pilson Auto Center of Charleston

3.8

About this business

Location details

1506 18th St, Charleston, IL, 61920, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
3.8313 reviews
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Amy Daugherty's profile image
Amy Daugherty 
a month ago

The only reason I am giving 2 stars is I really like my salesman. However, this is going to be long winded but please read, I will shorten as much as possible. I took my 2022 mini Cooper to them to trade,reason being my husband is unable to work and 2 years into this work com case, I was diagnosed with cancer. I needed to downgrade so that we didn't lose the car due to non payment issues. They gave me a good price for my car and we even received a little cash which helped to get us thru a month of no income. Unfortunately th... read more

Keith Gudeman's profile image
Keith Gudeman 
a month ago

Worst dealership ever. Go somewhere else! I bought a 2015 Silverado almost 2 years ago with 109k miles on it. It now has 130k miles. Within the first year the transmission went out, thank goodness I got the warranty on the vehicle. The warranty covers the cost for the transmission. 8 months later I'm getting a noise that I thought was coming from the transmission. Since it was under warranty I took it in to see what was wrong. They told me that I needed new spark plug, spark plug wires, belt tensioner and all 3 belts replace... read more

Michael Wilson's profile image
Michael Wilson 
a month ago
Nicole Brown's profile image
Nicole Brown 
3 months ago

I purchased a car from this company in March 2025. My car is a 2018. I was told pilsons would deal with the issues when they happen when i 1st purchased my car. A month ago my car messed up. They told me a main bearing needed to be replaced. & they did an oil change without asking me 1st. I was charged almost $700 for work they new needed done before they sold it to me & made me pay for the repairs. I got my car back 2 days ago & i have substantial damage to the front and back of my car. Now i have to find another place to g... read more

Veselin Vasilev's profile image
Veselin Vasilev 
3 months ago

I bought a Mazda 6 from them. Sal was my salesman,and I had the best flawless experience with him and the whole dealer as a team. Highly recommended, will buy again. 

Frequently asked questions about Pilson Auto Center of Charleston

How is Pilson Auto Center of Charleston rated?

Pilson Auto Center of Charleston has a 3.8 star rating with 313 reviews. 

When is Pilson Auto Center of Charleston open?

Pilson Auto Center of Charleston is closed now. It will open at 8:00 a.m. 

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