Pilot Air Freight

Abhishek Vanamali 

on Google

3 weeks ago

They just delivered the Fridge on behalf of Best Buy. There were some installation issues. And instead of working with us through them, they were rude, belligerent and reduced my wife to tears. Best Buy is doing their own brand reputation a great deal of harm working for them. 

C F 

on Google

a month ago

Pilot Freight Services drove past my place several times all day while I was waiting for delivery. Then I got a call from bestbuy that the "truck broke down" and they will not know when it can be delivered. I must now wait 72 hours. I will not be ordering from bestbuy again because of this. I like the company but they are using third party partners which are unacceptable and unprofessional. Just 2 weeks ago I had a fridge delivered and installed by a third party and they also could not do the job properly. Bestbuy will lose ... read more

Kinzo Jones 

on Google

4 months ago

For years now, reliable guys, great prices too. 

Daniel Gutierrez 

on Google

5 months ago

How are you going to send just one guy for a 85inch tv and if he did this while here I could just imagine when we don’t get to see how they handle packages. My whole tv was cracked and besides that they were late on delivery 

Douglas Breen 

on Google

8 months ago

They delivered a 6 foot acrylic fish tank from Los Angeles to the Monterey bay without a problem. Not a nick on the package which is very important to an acrylic aquarium! The delivery guy was super nice and helpful. Saw all the poor reviews and it scared me. They came through for me! Thank you!