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Pickerington Family Dental - Pickerington, OH

4.4
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About this business

As trained medical professionals, our dedication to maintaining a safe environment through rigorous infection control procedures is at our core. We know that moving forward our commitment to your safety will be even more important. While continuing to meet traditional CDC and OSHA requirements, we are adopting some new, additional protocols. For example, we might wear additional PPE, request you wear a mask to your appointment, or take your temperature upon arrival. We may also ask you to wash your hands, request you wait in... read more

Location details

164 Clint Dr, Pickerington, OH, 43147, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
FriClosed
SatClosed
SunClosed
Review Performance in the last  
6 months
4.4474 reviews
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Mary F.'s profile image
7 years ago

It is great to go some where that you get great service and the team really cares about you as a person! 

Alex C.'s profile image
8 years ago

Just switched here from a different office and was very impressed. Great staff and the doctor was very friendly. My kids hate going to the dentist but had a great time at this office! Will definitely return. 

Lois W.'s profile image
8 years ago

I visited this office for the second time to have a cleaning and to have a crown looked at that was pulling off. First of all, they had my appointment all wrong. Then, they took one standard x-ray, cleaned the teeth and gave me some verbal advice. This all cost $233, leaving me with $38.40 to pay which should all have been covered by insurance if it had been coded correctly. I looked at my MetLife EOB tonight and found that they had charged for services not rendered, x-rays not taken and did not charge for the cleaning. Talk... read more

Chris T.'s profile image
8 years ago

Have been going to this office for years and have always had a great experience. Very friendly staff and doctors, I have met several doctors here they have all been great. 

Michael F.'s profile image
Michael F. 
8 years ago

I must be a glutton for punishment. I've been going here for 7 years and have been seen by 6 dentists. The turnover is ridiculous. The billing dept have no idea what they're doing, as they always blame the insurance. I call my insurance, and they can tell me how it was miscoded. Be wary of the upsell... It's always something. A night guard, whitening, replacing a perfectly good (but stained) filling in the back where no one will ever see, etc. if you like going to a doctor, and having a relationship with a doctor, don't go h... read more

Donna L.'s profile image
8 years ago

This place has such outdated service, I couldn't believe it. I had to go back 2 times to have a temporary crown fixed. Worst customer service ever! THEY DO NOT CARE ABOUT THE CUSTOMER! I WILL NEVER GO THERE AGAIN! 

David H.'s profile image
9 years ago

I had been going to this office and Dr. Madden since 2006. She has left. I went in at the end of the month in July 2014 to get a filling rpaired only to be told that in order to get my filling repaired I had to get a Brix Guard made to prevent the filling from being damaged in the future. So a simple covered repair was upscaled to $1,000 or more to prevent a future covered repair job. This new Dentist is only worried about paying for the fancy remodeling that has been done and what is best for his wallet and not my wallet. W... read more

C B.'s profile image
10 years ago

The office staff has no idea how to correctly bill if you have insurance. I have been trying to get a bill straightened out now for 3 months and each time I call, I get a different answer as to why the bill is different from what it should be. It also goes up every time I ask a question about it. Even though the billing was all their mistake, they are unwilling to listen to what my insurance company has said about the bill being billed out incorrectly. They are attempting to charge me the out of network balance even though t... read more

boodad's profile image
10 years ago

I went in for a cleaning, with metal fillings. They told me I have to replace my fillings because sooner or later, they are going to be bad and cause trouble. They replaced 4 of them at one time, which I didn't realize that has max out of my dental benefit. Next visit for teeth cleaning, I was told now one of the filling they did was infected and needs root canal. Now I don't have any more benefit, so I have to pay out of my pocket! So I asked to transfer my record to else where because I don't have confident in them to do t... read more

Frequently asked questions about Pickerington Family Dental

How is Pickerington Family Dental rated?

Pickerington Family Dental has a 4.4 star rating with 474 reviews. 

When is Pickerington Family Dental open?

Pickerington Family Dental is open now. It will close at 5:00 p.m.  

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