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Phoenix Point Townhomes
- Apartments
- Columbus, OH
About this business
Phoenix Point Townhomes offers a blend of quality, design and comfort. The location in Columbus's 43229 area is an ideal place to move. Be sure to see the current floorplan options. From availability to location, the team of leasing professionals is ready to help you find your perfect floorplan. At Phoenix Point Townhomes you're home. Stop by the community today.
Location details
1691 Red Robin Rd, Columbus, OH, 43229, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Do not ever move here This apartment is the worst apartment ever there has been leaks happening for over a month and they have yet to fix it or accommodate the renters And it has carpet so imagine the smell of rotten carpet They so cheap they will not even change your carpet overall horrible apartment complex and they also have pot holes throughout the complex
Business response:
Thanks for taking the time to voice your concerns. We want all of our residents to have a 5-star place to call home and we would like the opportunity to further discuss these concerns. Please give us a call at your earliest convenience. Thank you and we hope to give you the 5-star experience you deserve.
Phoenix Point...Well Done I have lived at Phoenix Point since 2018. I am very happy with the new management. Always accommodating on needs and willing to work with you on issues. Jasmine the property manager is EXCELLENT at her job. Keep up the great work!
Business response:
Thank you so much for taking the time to share your positive experience at Phoenix Point Townhomes! We are thrilled to hear that you are happy with our new management and that Jasmine, our property manager, has been excellent in her role. We appreciate your kind words and will continue to strive for excellence in serving our residents.
Lived here 5 years The new management is great. They have a lot of future plans for the property and a lot of it is community and family focused.
Business response:
We appreciate your kind words and are thrilled to hear that you are pleased with the new management. It's always our goal to provide our residents with the best possible experience, and we're glad to hear that we've been successful in doing so. If you have any further feedback or questions, please don't hesitate to reach out to us! Your happiness is our top priority!
New home!! I recently moved here with my daughter from another city and I am so pleased with my decision. The townhome itself is so clean and spacious, beautiful appliances and a perfect patio!! Also the people in the office are awesome!
Business response:
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you and your daughter are enjoying your new home and that our team has been able to provide excellent service. We hope that you continue to love living at Phoenix Point Townhomes!
Best Property Management Team in Columbus The best management team, I’ve ever worked with and the maintenance team is awesome and gets things fixed fast and would suggest living here to anyone !!
Business response:
Thank you for taking the time to share your positive experience at Phoenix Point Townhomes. We are thrilled to hear that our management team and maintenance team have provided you with exceptional service. It is always gratifying to know that our efforts are appreciated by our residents. We hope you continue to enjoy your time living here!
Thanks for nothing I show up for an appointment to see an apartment. Got the confirmation text that the person was going to be there. Sitting there for over 45 minutes only to find out that nope, they’re not coming, not only are they not coming but the office was closed!
Business response:
We sincerely apologize for the inconvenience caused. We will use your feedback to improve our appointment scheduling process and ensure this does not happen moving forward. We would love another opportunity to assist you with your apartment search--please call the office at (614) 839-5723 when you have the time.
New Home! I recently moved here with my daughter and I am so pleased with my decision. The townhome itself is so clean and spacious, beautiful appliances and a perfect patio for summer nights. The application process was so smooth and the office staff “chefs kiss” all my questions were answered promptly and the move in was great! Ms. Jasmine kept me updated on what I needed to turn in and I was also notified in advance if maintenance would be coming. Maintenance worker are very kind and quick. I am so happy I made the decisi... read more
Business response:
Thank you for taking the time to share your positive experience at Phoenix Point Townhomes. We are thrilled to hear that you and your daughter are enjoying your new home and that our office staff and maintenance team have been helpful and responsive to your needs. We take pride in providing a clean and spacious living environment with beautiful appliances and outdoor amenities. We appreciate your feedback and hope that you continue to enjoy your stay with us.
Yoelkys Narvaez Excelente sitio para vivir 100% recomendado y la administración es muy atenta...
Business response:
Gracias por el tipo de comentarios acerca de su experiencia de vida. Were complace escuchar que se sienta tan positivamente acerca de nuestro complejo. Si hay algo que necesite en el futuro, no dude en hacérnoslo saber.
Unorganized- Pest control issues- High crime rate The company is consistently changing management. The rent keeps increasing but nothing is being done. The are only renovating the new units. Huge pest control problems. The office was more organized with previous property manager. There are break ins and people report stolen a cars here often. I would not recommend this community to anymore.
Business response:
Hello. We appreciate you taking the time to voice your concerns. We extend our sincerest apologies for the difficulties you’ve experienced during your living experience, and we have taken steps to resolve these issues. We value you as a resident, and your overall happiness is a priority.
Frequently asked questions about Phoenix Point Townhomes
How is Phoenix Point Townhomes rated?
Phoenix Point Townhomes has a 3.4 star rating with 100 reviews.
When is Phoenix Point Townhomes open?
Phoenix Point Townhomes is closed now. It will open tomorrow at 9:00 a.m.
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