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Phil Hughes Honda

4.8

About this business

Location details

3200 Atlanta Hwy, Athens, GA, 30606, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.83,784 reviews
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MICHAEL T.'s profile image
MICHAEL T. 
6 months ago

This is the worst dealership in New York.went in to buy a car and listen to my experience before you get screwed like I did. I have been going to  this place for  23 years.. never a problem before except for my recent purchase.we T in and spoke to sales person  stating I wanted a Civicc Sports Sedan  with my trade in.spoke how much I love the civic .we agreed on a fair  price for the car and trade in.told them I would pick up the car. in 2 days.went to the bank to get a check. Came back to do paper work. Went home and looked... read more

Jay S.'s profile image
Jay S. 
7 months ago

Worst service department, ran by Mike Silva and Viet le. This duo of vile individuals are liars, deceitful, negligent, unprofessional, and unethical. They work together to take no ownership for bad repairs and additional damages. They run customers off using foul language, demeaning them and could care less.. Both are extremely unethical, and unprofessional. Save yourself a headache, and take your business somewhere else. You will be disrespected, and left with a real bad experience... 

Jay S.'s post 1
Annika D.'s profile image
Annika D. 
7 months ago

There is no rating due to after buying phenomenon. Salesman did a good job in my purchasing a used vehicle but after sale was over none of my calls and concerns were acted upon or returned. Perhaps a single older lady they didn't thinks it was important. I am 70 years old, still working as a dental hygienist for over 50 years. I was told car would be cleaned prior to pick up. The headlights looked awful. Brake Max did a better job on my last car so I guess I will be having to go to Brake Max now and pay. I asked if t... read more

Marcie R.'s profile image
Marcie R. 
7 months ago

Once they get your money if you don't buy one of their warranty they don't care and do not call you back. Horrible customer service.  

David L.'s profile image
David L. 
7 months ago

use caution, don't buy protection plan, it's bogus. Get ready to have your time wasted. I was a customer for 20 years and 7 new Hondas, needless to say I have taken my business elsewhere 

Bianca N.'s profile image
Bianca N. 
8 months ago

overpromised and under deliver. I will never visit this dealership again. I told the service department I needed to have the tire replaced either the day I came in or the next day. They promised me it would be delivered by noon the next day. I paid for the tire in advance. I had to call multiple times the next day to find out the status of the tire. Not one staff member was looking to find a solution for me, or refund me my money so I could go else where.  

Dan G.'s profile image
Dan G. 
8 months ago

Palmer Hassell was great. We worked the deal out on email, prior to ever meeting. He never made a promise he did not keep. There were no surprises when I went to dealership to finalize the deal.  My trade was exactly as promised. It was one of the most pleasant purchases I have made in purchasing a vehicle.  The business office experience was also a great asset to the dealership. Bill was great and not overbearing but informative.  The Honda HRV SPORT I purchased is another thing. That care is great and Palmer walked me thro... read more

Nancy S.'s profile image
Nancy S. 
8 months ago

Reanne Miller did an excellent job of showing us a car. She was knowledgeable and professional. She was friendly and helpful in every way. We are very happy with our purchase. 

Kasey W.'s profile image
Kasey W. 
9 months ago

I brought my 2018 Honda CRV to this dealership for recall work and oil change. The technician informed me that my vehicle was ready on Tuesday afternoon. Agreement was made to pick up on Wednesday morning. On arrival, they were unable to locate my vehicle. I asked, You lost my vehicle? The answer, No, we just can't find it. After 20 minutes, it was found. I was disgusted and shocked to find the inside of my vehicle totally trashed. Driver's side was muddy. Front passenger had items that are normally kept in the back. The rea... read more

Frequently asked questions about Phil Hughes Honda

How is Phil Hughes Honda rated?

Phil Hughes Honda has a 4.8 star rating with 3,784 reviews. 

When is Phil Hughes Honda open?

Phil Hughes Honda is open now. It will close at 7:00 p.m.  

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