Gabe H on BBB
7 months ago
11/21/2020, 03:53 AM
We needed to relocate a gas mainline and meter to allow for us to build a pool in our yard. This project required work to be completed by both SW Gas (Responsible for the mainline running through our back yard and the meter) and a plumber who could re-plumb our interior gas line to hook up to the new meter location. This was no simple task. Coordinating between SW Gas, their third-party contractor, our plumber, and the City of Tempe for permits and inspections seemed like a recipe for a construction nightmare. Let me say thank goodness for Phend Plumbing! I'm so glad I was working with Phend through this process. First, Mike was a fantastic plumber to work with. He was always punctual, very professional, and passionate about his work. Because of the complexity of the job, I ended up contacting the office a few dozen times. Both Myka and Laurel (Sorry if I'm spelling your names wrong) were fantastic to work with! They were super friendly and always quick to act whenever an issue came up. To say there were no issues with the job would be a lie. There were TONS of problems, and they were always caused by the City of Tempe, SW Gas, or their contractor. Thankfully, we had Phend to solve the issues.
Oh, and anyone wondering about price. Here is the best part! Because of the size of the project, we obtained three bids. Phend was the most professional bid and provided us with the best rate. I don't typically write reviews, but Phend went so far beyond my expectations it would be negligent for me not to. Phend will be my go-to plumber, and I strongly encourage anyone seeking a plumber to reach out to them for a bid. You won't be disappointed!