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Pgt Industries Inc
- Business Services
- Venice, FL
About this business
Founded in 1980, PGT Industries is a manufacturer and supplier of residential impact-resistant windows and doors. The company sells its products under various brand names. It offers PGT aluminum and vinyl windows and doors; WinGuard impact-resistant windows and doors; Multi-Story Series 800 windows and doors; and Eze-Breeze sliding panels. It employs more than 2,300 people in two facilities located in Florida and North Carolina. The company has installed more than 1 million WinGuard impact-resistant windows and doors. It als... read more
Location details
1070 Technology Dr, Venice, FL, 34275, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very unhappy with PGT windows that were installed thru **** ***** with a double lifetime warranty . My question is this , Do they have a third party installer that knows what they’re doing ? They pay very low rates and get the same in return . I’m still dissatisfied , not sure with who more **** *****or PGT !
We purchased hurricane windows and a three panel slider from PGT (via Home Depot) the project was completed in 2022 more than 9 months late. Numerous windows were made up to four times before I accepted them, they were shipped in abysmal condition with contamination between glass and scratches on frames and glass. During this time I was in contact with an executive at PGT because of poor communication and this didn't help much. In less than three years all I can say positive is that the hurricanes didn't break them! Otherwis... read more
Business response:
Good afternoon, We are sorry to hear that you are experiencing these issues. Your satisfaction is our top priority, and we want to do everything we can to resolve this matter. To better understand the situation and provide you with the most appropriate assistance, could you please share some additional details? We would be grateful if you could provide information to help investigate the issues. Please send information to our Consumer Affairs email (***************@pgtindustries.com) and a case manager will be assigned to yo... read more
I bought and had PGT windows and doors installed for my and now they are starting to delaminate. Even though they have a warranty, they will not honor it. Unless I pay again for the installation, unfortunately this is not an option. I dont have that kind of money to throw around. The product is faulty and should be replaced under warranty.
Business response:
Hello, We are sorry to hear that you are experiencing these issues. Your satisfaction is our top priority, and we want to do everything we can to resolve this matter. To better understand the situation and provide you with the most appropriate assistance, could you please share some additional details? We would be grateful if you could provide information to help investigate the issues. Please send information to our Consumer Affairs email ******************************************** and a case manager will be assigned to yo... read more
This company is the worst window company Ive ever dealt with and have seen.. Its all Spanish first off. No one can speak English.. When you talk to the HR ladies there Its an absolute joke.. No one calls you back. No one cares! They simple design ****** windows for over cost and rip off all there customers.
Business response:
Good afternoon, We are sorry to hear that you are experiencing these issues. Your satisfaction is our top priority, and we want to do everything we can to resolve this matter. To better understand the situation and provide you with the most appropriate assistance, could you please share some additional details? We would be grateful if you could provide information to help investigate the issues. Please send information to our Consumer Affairs email (***************@pgtindustries.com) and a case manager will be assigned to yo... read more
PGT Windows are awful, poorly manufactured, and atrocious. The company has lost all semblance of quality control and customer support. PGT Windows and doors were installed in a condominium at a cost of over 14 million dollars. The contract was signed in September of 2020. The windows for the project arrived on site in January 2021. All the windows were defective upon arrival. PGT attempted to correct the defects onsite. Which turned in to a 4 year project. The windows leaked and since the association has more than 1200 windo... read more
Never again!!! Vendor has been out 3 times to align door hardware. Still not functioning properly. PGT manufacture was totally negative in solving this issue. Poor quality and customer service.
Business response:
Good afternoon, I would first like to apologize for the issues that you are experiencing. We were not able to find anything in our system that shows where PGT was requested to be onsite or was onsite. It is possible that the dealer or the installer were the ones out there? Please contact me at ********************** so we can investigate and help you get this resolved. Thank you.
I had these windows put on figuring they’d last a lifetime. I’ve had them many years and have been living with them with the seal between the glass sagging in between the glass. I’ve been living with like this for many years because when I did bring it up, it was gonna cost too much for me to get them replaced or repaired. They were out of the initial warranties so basically it’s a prorated cost. This doesn’t seem right I have to pay for manufacture defects.. It’s one of those things that have bothered me for a long time and... read more
I purchased PGT windows in 2013 from *******`s windows in *************. His account is listed as active but calls go unanswered. The windows have developed copper spots and opaque splotches which are multiplying. I called PGT customer service and was advised that this was a manufacturing defect and would be replaced by a company they recommended however I would have to pay for the installation in the amount of $1800.00. I initially paid for installation and now am told I will have to pay installation costs again that are du... read more
On 10/12/23 Home depot and rep from PGT came to my house it was rain and dark out. After reviewing the issues PGT rep told me that he was only going to replace 2-out of the 4-family room slides and 1-out of the 4-living Slides. After Home Depot had told me they would be replacing all of them. They have tried 5-times but the ones they sent were worse than the ones I already have. PGT rep said he could see the substance in the middle of the glass panels but wasn’t going replace them when the sun is shine in there lot more noti... read more
Frequently asked questions about Pgt Industries Inc
How is Pgt Industries Inc rated?
Pgt Industries Inc has a 1.2 star rating with 50 reviews.
When is Pgt Industries Inc open?
Pgt Industries Inc is closed now. It will open tomorrow at 7:00 a.m.
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