Pgt Industries Inc

CkTBrD 

on Birdeye

3 years ago

Like others on this forum do not buy PGT. I have french doors with sidelights and similar to what others have said the Door and side lights came in poor packaging. I had this combination of doors and sidelights replaced not once but twice and both times from the MFG there was not enough silicon applied between the class and frame thus allowing water intrusion. Unacceptable for how much these doors cost and supposedly how large this company is. Terrible product avoid at all cost. There are better options out there.  

mi k. 

on Birdeye

3 years ago

Build quality of window and door frames and glass are excellent. I completed changing all windows and doors to PGT impact with great results. Then I installed two sets of PGT impact sliders. Frames and glass are great. The track design they sit in is the worse in the entire industry. No exterior weep/drain holes. The tolerances of track at top and bottom allow bugs and moderately heavy rain to enter interior side of track. These doors are useless in Florida, I’m stuck with them now. DON’T make the mistake of buying these sli... read more

Gerry F. 

on Birdeye

3 years ago

The worst windows and doors. Do not buy. I have and their windows and doors for the past 4 years and multiple time people have been locked out on our decks and can not get back in the house. Do not buy. The. Local distributor in Charleston, SC does not handle the complaints. DO NOT BUY! 

William M. 

on Birdeye

4 years ago

We had five PGT doors installed. The problem is that when the wind blows there is a whistle at each of the doors. The more intense the wind, the louder the whistle. It can be very annoying. 

Greg M. 

on Birdeye

4 years ago

Ordered PGT windows and doors. They arrived in totally inadequate packaging to protect the vinyl and glass; they were not boxed, other than edges, and no clearcoat on the vinyl or glass. As a result the vinyl on all 8 products were damaged and one glass had a large scratch. Also they advertise black vinyl, but the color is more a dark bronze; not acceptable. Further the corner seams were very poorly done. In all quality is awful. Working with building supplier and PGT now; and starting to get run around. More to co... read more

kevin n. 

on Birdeye

4 years ago

PGT does not honor their own warranty, not worth the paper it's printed on. If you are in the market for windows i strongly recommend choosing another manufacturer. 

Carol M. 

on Birdeye

4 years ago

Do not buy the PGT products! They are cheap junk. I spent over $12,000 on two patio doors. They are designed to allow water to come into the house!! My new expensive hard wood flooring is getting ruined. I have not put up drapes yet and am afraid too as the water comes into the inside tracks and if the drapes touch the track, they will absorbe the water and be ruined. The frames on these doors are cheap plastic and came from the factory filthy dirty and stained. They will not come clean. How do I get these things out of my ... read more

Bob D. 

on Birdeye

4 years ago

Replaced 4 sliders and 10 windows. One window defective (fogged up). Trying for 18 months to get a replacement. Company does not backup their product. 

Ralph T. 

on Birdeye

5 years ago

way overpriced. Did not block the heat from the sun rays as advertised. difficult to open and close. MI Impact windows 100% better.