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PetSmart

4.3

About this business

PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Saint Charles PetSmart today! 

Location details

2861 Veterans Memorial Parkway, Saint Charles, MO, 63303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.31,562 reviews
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Casey Loftus's profile image
Casey Loftus 
5 years ago

rudest staff ever. My pet will never go back. 

Wendy Cooksey's profile image
Wendy Cooksey 
recommend  Recommended
5 years ago

Love everything about our kitty adoption from Petsmart in O’Fallon thru Heartland Humane Society. We purchased $167 of necessities too. Next day @ Veteran’s Memorial, adt’l $86 in more necessities. 

Angela Cole's profile image
Angela Cole 
5 years ago

We purchased a bearded dragon and it started showing signs of neurological problems within a month. PetSmart would not even offer us store credit. Very poor customer service 

Leslie Huenke's profile image
Leslie Huenke 
5 years ago

I took my puppy to Petsmart for a quick trim and bath, and they told us it would be about 3 hours- I made a 5:00 appointment that ”couldn’t find in the schedule”, so we were expected to wait until 8:00. We asked if they could just give her a quick bath since we had other places to be afterwards. Our puppy came out and started whining and nervous shedding all of the way home. She’s never done this at any other groomer before. I’m not sure what they did to make her so upset but we’re never going back. 

Cheryl Baalmann's profile image
Cheryl Baalmann 
recommend  Recommended
6 years ago

St. Charles Missouri, not Illinois. Friendly. Animal loving folks!!! 

Joy Radigan's profile image
Joy Radigan 
6 years ago

I booked a $76 grooming package today and they sent Rocky home because he was scared. They still charged me $20 to trim his nails (when I’d already trimmed half of them). They suggested that I call Elm Point to have him groomed there because they could sedate him. We happen to go to Elm Point and they know Rocky- when I called them to book an appointment and told them what your groomers suggested they were appalled. Rocky is not an aggressive dog and I verified several times when I picked him up that he was not aggressive in... read more

John C. Ayers's profile image
John C. Ayers 
recommend  Recommended
6 years ago

Taylor, the groomer, is an artist and a sweet heart 

Darlene Watson Ray's profile image
Darlene Watson Ray 
6 years ago

We took our dog to be GROOMED, he also had fleas. We we're told he needed a "flea dip". The cost was $7.00 more for the dip. Got him home and he still had fleas! Called them and was told they don't do "flea dips"! We will NEVER go back!!!! 

Maurice Black's profile image
Maurice Black 
6 years ago

Ok 

Frequently asked questions about PetSmart

How is PetSmart rated?

PetSmart has a 4.3 star rating with 1,562 reviews. 

When is PetSmart open?

PetSmart is closed now. It will open at 9:00 a.m. 

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