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Petsmart

4.2

About this business

PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Wentzville PetSmart today! 

Location details

1846 Wentzville Pkwy, Wentzville, MO, 63385, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.21,215 reviews
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Jene Coble's profile image
Jene Coble 
recommend  Recommended
6 years ago

My husky Sasha loves getting groomed here! The groomer Leslie always takes the time to ensure she has a good experience. She just tuned 1 in March and she is a total grooming pro! Thanks Leslie and Petsmart! 

Rachel Grall's profile image
Rachel Grall 
recommend  Recommended
6 years ago

Leslie always does my dog Archie in the grooming salon! She takes her time and he always looks good when she is done! Thank you! 

Hernán Rosas's profile image
Hernán Rosas 
6 years ago
Samantha Dillon's profile image
Samantha Dillon 
6 years ago

Terrible customer service in the grooming department. 

Susan Blaylock Cutler's profile image
Susan Blaylock Cutler 
6 years ago

I took my dog to the grooming department and received a call shortly after saying they had an "incident" and cut my dogs ear (all the way through). She was bleeding and needed sedation to receive stitches. Thank God Banfield was right there and was able to take care of her. Although PetSmart did cover all costs, I never once received a phone call asking how she was doing, except by Banfield. I would have expected the grooming department or store manager to call at least once. Very disappointing and I will NEVER step foot in ... read more

Kylie Worley's profile image
Kylie Worley 
7 years ago

I’ve shopped at this location for a while but tonight is the end. Management has no idea what good customer service is. After returning for multiple can of food that weren’t bagged, I was told they weren’t there and must have been restocked. Then I was to go back and get the cat food cans myself. After expressing what bad customer service this was, the manager stared at me and asked what I wanted him to do about it! Unbelievable lack of accountability! 

Ashleigh Andell's profile image
Ashleigh Andell 
7 years ago

Very displeased with the store today. I frequent it for fish, fish supplies, and food, and today I happened upon the betta fish to find at least 3 dead in their cups. One was teetering on the edge, his fins curled up so much that he can hardly swim. Fish don't deserve to be treated like this. 

Kasey Ebker's profile image
Kasey Ebker 
7 years ago
Jessie Marie Chisholm's profile image
Jessie Marie Chisholm 
7 years ago

Everytime I come to this store, I stand there for 10+ minutes just to get crickets and nobody's there to help. I see a manager come out to help at the register twice, see me both times and doesn't call or send nobody. Like come on ppl, I got other places to go and ppl to see. I don't have time to be waiting. If there isn't going to be anyone there to hand out crickets, pre package them. 

Frequently asked questions about Petsmart

How is Petsmart rated?

Petsmart has a 4.2 star rating with 1,215 reviews. 

When is Petsmart open?

Petsmart is closed now. It will open at 9:00 a.m. 

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