Petsmart

Dana Roberts 

on Facebook

7 years ago

Done with this store. They mix small crickets in with the large. Just paid $5 to feed my dragon ONE meal because over half the crickets were tiny!! The other half were mediums at best. What a rip off. Go to alligator alley if you want the crickets to be the size you request. 

Mike Sterba 

on Facebook

7 years ago

Would've gave 5 stars, but the fact that Walk-in clients seem to take away from dogs with appointments is not good customer service in my book. That is the reason I was given for a 4.5 hour grooming service 

Jayme Lynne Smith 

on Facebook

7 years ago

Looks like we're going to start taking Pudge to a different groomer. His appointment was at 12:30, & they're saying he won't be ready until 6. Petsmart took care of later appointments before him when he was scheduled earlier. That means he sat in a kennel for at least 4 hours before they started on him. That means he hasn't been out to use the bathroom since we dropped him off. Yet they still expect to charge us $70+. A grooming appointment should NEVER take 5.5 hours. If they see this as ok & say it's normal, than that's no... read more

Chad N Anji 

on Facebook

8 years ago

I live 25 minutes away from this store. I called to book an appointment the day before. The girl asked for my phone number. When i arrived i found she made the appointment for the wrong dog. The dog i brought required more work and it was more than the staff could handle despite saying that two appointments hadnt called back to confirm they were coming. There was no ownership of their mistake at all......will call the manager but doubt based on her employees attitude it will do any good Update: contrary to my original post k... read more

Amy Foster 

on Facebook

8 years ago

I loved my dogs trading class. The trainer was excellent and he really learned a lot.