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3245 Joe Treadwell Dr, Mobile, AL, 36606, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
CUSTOMER SERVICE I feel the same way that many of these people feel. The items that are sold in the store are great but the customer service sucks. I work in retail as well and customer service boost sales it also insures that shrink is low. A store as small as Petrie's it should be easy for employees to at least greet customers if nothing else.
Very rude employees I agree that the employees do need to take a course on how to treat customers. The employees are very rude.
customer service i m a seamstress and also custom make items such as petries carries....i believe in great customer service brings back repeated business but not once did they say hello how are you...can i help you...kiss my butt...etc...i m surprised that this store is still open if you think they have great prices then you really need to check out my friends shop in grand bay called....kountry stitchin its off hwy 188...we do custom bows...outfits....keychains...monogramming...anything you want and we dont have we can make... read more
As most of the other comments customer service SUCKS! As most of the comments on this page the customers service SUCKS! I bought a lap table for my niece and wanted to get her name on it. The lady who i assume was the manager wrote on it with a paint pen that my 5 year old could of written better. It was horrible, I had seen the sticker that you could put on things with a name she never offered that on their when i told her that it looked horrible she just looked at me. She said their was nothing she could do i said that the... read more
Alternative to Petrie's - try Thrillz Gifts Try Thrillz Gifts over in Daphne - similar store to Petrie's at the mall in Mobile. The workers there are exceptional and will go out of their way to help their customers.
BAD WORKERS Worst workers!! They offered no help and were very rude! Upon checking out the GIRL never even said a word to me. Not a Hello, Not a Thank you. NOTHING!!!! Like I made her mad to get off her stool while she was playing on her phone to help me. I have been in this store several times and I have never once had someone be nice to me.
consuner I am from Louisiana. While I loved the store and its setup, I found the employees very non-chalant about helping their customers. The two young ladies did nothing out of their way to help me and my 3 daughters. The oolder gentleman whom I am assuming is the owner didn't even speak. There was a slight thank you mumbled to us at the end of our checkout. If my 9 year old wouldn't have wanted the hair bows so badly I would have left them there. But they were unique and matched with several outfits. They will lose some c... read more
Petrie I absolutely adore this store! I have 4 kids, 3 of which are girls and I can get all kinds of accessories, bows, gifts, etc. At AWESOME prices. I have met the manager and several other employees, and I can only say that the other reviews must have really had bad days. The employees, were more than helpful, and the manager was a very friendly lady who offered assistance more than once. A MUST SHOP store for anyone with young girls!
Are you kidding me? I visited Petrie's Bel Air Mall store for the very first time today, and I am sorry to say that I had one of the worst retail experiences ever. I was looking for something very specific, even bringing the items I was trying to match. I glanced around the store and, not seeing what I needed right off hand, decided to ask the TWO ladies behind the counter for help. One girl, the younger one, ignored me completely. The other older lady simply pointed at the wall and said, "Did you not see all the bows right ... read more
Petrie's has a 3.5 star rating with 59 reviews.
Petrie's is open now. It will close at 6:00 p.m.
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