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Petco

4.3

About this business

Petco Council Bluffs is a great, convenient choice for your pet's overall grooming needs with personalized service and highly qualified stylists. We'll handle them with the love and attention they deserve from drop off to pickup. We offer full-service bathing and grooming and special upgrades to pamper your dog. You can also choose from our a la carte options and be sure to ask about specials when you book your appointment. Don't risk losing your dog or cat to a deadly disease. Bring your pet into the Vetco Vaccination Clini... read more

Location details

3271 Marketplace Dr, Ste b7, Council Bluffs, IA, 51501, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3868 reviews
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John Olson's profile image
John Olson 
4 years ago

Petco in Council Bluffs, IA, has horrible customer service. I have been in the store 3 times in the last 2 weeks. Each time I had to wait extended periods of time to get help. today, three staff were standing around talking. I asked if one of the staff could help me, one looked at me, then turned back to the other staff and they continued to chat. I walked out and went to Petsmart. I had friendly customer service immediately and I was out the door with my purchase sooner than I stood around waiting for help. 

Susan Mayberry's profile image
Susan Mayberry 
recommend  Recommended
5 years ago

k 

Susan Mayberry's profile image
Susan Mayberry 
5 years ago

k 

Melissa Cook's profile image
Melissa Cook 
6 years ago

Terrible customer service. The store smelled bad. I'll do my shopping at Petsmart. 

Edwin Kemp's profile image
Edwin Kemp 
recommend  Recommended
6 years ago

Awesome staff, very helpful 

Sarah Jane's profile image
Sarah Jane 
recommend  Recommended
6 years ago

Our experience at Petco Council Bluffs this past week was nothing short of amazing! Honestly it was the best customer service experience I have ever experienced! Tyler and David were both so helpful, knowledgeable and patient with our children and many questions. The cashiers who checked us out both visits were very friendly as well and were excited for our kids too. I can't thank them enough for making this such a fun experience for our kids getting their 1st pet! 

Ronni Ward's profile image
Ronni Ward 
6 years ago

Worst store ever! Handed over two baby iguanas to my daughter for rescue and one is missing an eye, part of its tail and has a broken back foot! Both of them have chemical burns on their body from mite treatment that was not removed in the proper amount of time. They did a horrible job and lied to her about helping with supplies if she took them in! I would caution anyone from shopping there!!!! 

Phylicia Bruck's profile image
Phylicia Bruck 
8 years ago
Jerry Asper's profile image
Jerry Asper 
9 years ago

The staff at this store are awesome !!! Lots of good items available 

Frequently asked questions about Petco

How is Petco rated?

Petco has a 4.3 star rating with 868 reviews. 

When is Petco open?

Petco is closed now. It will open at 9:00 a.m. 

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