Pest Away Exterminating

sethwest 

on Citysearch

16 years ago

in expensive lesson – after carefully researching companies, I believed the positive reviews and hired this company. I should have realized that the bad reviews were there for a reason. When I originally spoke with the owner, he seemed to be quite knowledgeable and offer an "eco-friendly" solution which I like, especially as someone with pets. However, the problem was never resolved and after numerous visits and being charged for each one, I realized he and his staff had no idea what they were doing. I had to hire another co... read more

tammyloo1 

on Citysearch

16 years ago

this is a very good company – I have called upon this company many times over the years to solve all kinds of various pest problems that brownstone owners deal with. I happen to misplace thier number and retrieved it from this site. At first I was dimayed to see the recent barrage of reviews but after careful review I see that they seem a bit contrived and is the antithesis of every experience I have had with them over the years. Some of the things thye have been accused of arent even part of their program which makes me hig... read more

carrynyny 

on Citysearch

16 years ago

maybe I am in the wrong business – when I called Pest Away and spoke with Jeff, he couldn't have been nicer and he assured me he could and would solve my problem. There was a lot of construction going on in my building and was told this is why I had these uninvited visitors. He sent someone three time, and each time I was told, this should do it. After the construction was over, the problem still continued and he said not to worry that he would send someone again and that I didn't have to pay. This never happened. I left sev... read more

harrycarry1 

on Citysearch

16 years ago

job done right – I found this company first on here and then by a friend who has been managing buidlings for years. He swore by them. he was indeed correct. I don't really give credence to some of the trashing below and the fact that they dont take credit cards is not indicative of a good or bad company. They actually charged less than some of the other places i called that did take credit card. They asked all the right questions about my kids and pets and the techs were nice and did what they were supposed to. People should... read more

timhillxyz 

on Citysearch

16 years ago

get it in writing – If I wasn't so frustrated with this company I would have never found these reviews. Bad reviews are there for a reason and I only wish I had read these before I use their service. They are very pleasant initially but my problem never went away. They don't keep their promise (which you should get in writing) and they don't take credit cards (that should say something). I paid them when they first came and each additional time and I'm so upset I did. I trusted them but they don't know what they are doing. T... read more

timmytorch 

on Citysearch

16 years ago

very good company – These are guys are very very good. These three bad reviews seem a bit contrived to me and is so far from my experience that it seemd like Jeff has anangry ex girlfirend or a jelous competitor. I checked them out pretty well, with Btter Business Bureau and a number of other places . They have an excellent reputation I reccomend that people should not use only one source or the internet to check out these places. If they are good there will be lots of other good information. They spent a good deal of time d... read more

kellyshome 

on Citysearch

16 years ago

worst service and beyond unprofessional. – I'm so thankful for the internet being able to share my experience and frustration with others before they make a mistake. I only wish I had seen some of the bad reviews earlier. The company never rid me of my problem and they promised to send someone back and never did. I too question how this company stays in business. I'm going to see if there is something I can do to about the lack of service and being ripped off. 

richardstone1960 

on Citysearch

16 years ago

a waste of money and no refund – I'm not sure how they received any positive responses, I can only assume that they wrote them themselves. They call themselves eco-friendly and I'm not sure why. They use the same chemicals that my building monthly exterminator uses along with steam. Unfortunately, all it did was spread things around. It cost a lot of money for 5 minutes of their time and didn't do a thing. I ended up hiring another company and in my process to collect my money back from them, I found I wasn't alone. 

stvtownship1952newyork 

on Citysearch

16 years ago

surprised they are still in business – I completely concur with the last person's review. I don't know how these people stay in business doing what they do. They use chemicals that aren't "eco-friendly" and they don't do the job. this company is a joke and I hope someone shuts them down.