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Pep Boys Auto Parts & Service
- Auto Parts & Supplies
- Rock Hill, SC
About this business
Location details
2514 N Cherry Rd, Rock Hill, SC, 29732, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
New owners over the years recently I think. Things changed. Just verified what I thought. SCAM. Gave me $1300 estimate for fishy stuff. Went next door to Dee Reliable nothing wrong with brakes, rotors, NOTHING.. Ceramic breaks squeak a bit normally. And did not need all those other repairs. Just got new brakes 6 months ago from Pep.and they were trying to replace one of those too. Beenna good 15 YEARS with old owners but sometimes good things END I guess. I'm a guy too .. what do they do to women??
Visited the shop without appointment for them to check my EVAP system and confirm my diagnosis of faulty leak detection pump, even though I stressed I could arrange a better time and bring the car back, the rep told me to leave the car and they would complete the fault finding!! After 5 hours I rang them to find car had not been touched and it was closing, went to pick up my car after wasted afternoon to discover they had lost my keys!! After fruitless searching in the shop I went to my vehicle on a hunch and found the key... read more
Pep Boys Auto Parts & Service CUSTOMER SERVICE +1 (805)- 41O 56OO Pep Boys Auto Parts & Service PHONE NUMBER +1 (805)- 41O 56OO Pep Boys Auto Parts & Service CUSTOMER SERVICE +1 (805)- 41O 56OO Pep Boys Auto Parts & Service PHONE NUMBER +1 (805)- 41O 56OO Pep Boys Auto Parts & Service CUSTOMER SERVICE +1 (805)- 41O 56OO Pep Boys Auto Parts & Service PHONE NUMBER +1 (805)- 41O 56OO Pep Boys Auto Parts & Service CUSTOMER SERVICE +1 (805)- 41O 56OO Pep Boys Auto Parts & Service PHONE NUMBER +1 (805)- 41O 56OO
I've been coming to the N. Brunswick location for about 10 years. Old manager and staff, who were great, are gone and there is a new sales team. I was not happy with the 2.5 hour length of time it took to change oil and do a tire rotation--I was told it will be much faster. There were issues removing the wheel locks and I was told to pay an extra $75 to remove one of them, even though there were brand new and I already paid my bill! Anthony, the new manager, is rude, unhelpful, and his aggressive and unaccommodating commun... read more
I just had the most amazing experience at my Brandon Pep Boys with Jeffrey and Brad. They were so helpful I was relieved. I came in with a flat tire, barely got to their location and they greeted me with smiles and said they would help me with whatever I needed. I actually needed a new air valve on the tire, but their speed at working to fix my tire amazed me. I will have a wonderful afternoon now that they made my day much brighter. Thank you to the wonderful folks at Pep Boys, I am smiling. Great place to do busines... read more
I had a 11 am appointment for a brake inspection. I was told it would be about an hour. 2 and a half hours later they still haven't even looked at it. I asked what was wrong and was told they had 2 big jobs ahead of mine. the three people who came in after me who didn't have an appointment all were out after an hour. no explanation was given.
This place is one of the worst automotive shops that i have ever seen!!!! Stop firing your managers and start with thise Sorry bum service technicians.I know this one tech that’s been there over 5 years and can’t do a oil change right.Start by firing him and things will get better!!!
Car has been in the shop there 13 days. Paid 2400 to get fixed. Didn't even make it down the street and car is still there waiting for someone to call me. Never going back!!! To pissed to write full review. Location Montlimar Mobile, Al
Made my appointment online, showed up 5 minutes early, dropped my car off for a slow leak in one of the tires, walked next door, ate lunch, went back to the store, sat around for another hour, asked for my keys back, asked them if they were going to charge me for parking my car there for two hours and left. Two mechanics were standing around in the lobby office and every rack was full with no one working on any of the cars. By the way, I bought the tires from them and have road hazard insurance on them! Don't bother buying y... read more
Frequently asked questions about Pep Boys Auto Parts & Service
How is Pep Boys Auto Parts & Service rated?
Pep Boys Auto Parts & Service has a 3.9 star rating with 789 reviews.
When is Pep Boys Auto Parts & Service open?
Pep Boys Auto Parts & Service is open now. It will close at 6:00 p.m.
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