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Pep Boys Auto Parts & Service

3.9

About this business

Location details

2514 N Cherry Rd, Rock Hill, SC, 29732, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.9789 reviews
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Dexter's profile image
Dexter 
a day ago

We decided to try out Pepboys in Kent. We were not disappointed. They do quality work and are very friendly. Answered all our questions. Tony, the manager cares about your car and brings integrity in everything they do. Highly recommend them. 

Ross H.'s profile image
Ross H. 
2 days ago

ATTN DEREK: Pep Boys refused to perform a straightforward wheel installation on a BMW xDrive, citing blanket “liability concerns” over tread variance — a justification that does not align with the actual design of BMW’s rear-biased, slip-detect AWD system. The explanation provided demonstrated either a fundamental misunderstanding of the vehicle’s drivetrain or a refusal to apply basic technical judgment. What is far more serious, however, is the conduct that followed. Staff/Owner/Management proposed allowing a non-employee... read more

Jump S.'s profile image
Jump S. 
a week ago

The manager of this store is a con-artist. We phoned ahead for specific tires and were told they were in stock, drove 45 minutes, only to be told they didn't have the tires, and then that we should buy more expensive tires, lower miles, because all tires rot out after 3 years so buying higher mileage tires is pointless. All of this was said to me, a woman, while my boyfriend hung in the back. At which point, my BF told the guy in no uncertain terms that he had wasted our time, was lying through his teeth, and was a comple... read more

Chimaren T.'s profile image
Chimaren T. 
a week ago

Absolutely disreputable.....told us he had tires in stock which he didn't f'n have. Drove 45 minutes in bad weather for nothing. Then he tried to upsell with a whole line of bullshit laid on a woman.. not that stupid here buttwipe...reporting to corporate. Lost $800 sale...and any future sales EVER. 

Jarred G.'s profile image
Jarred G. 
3 months ago

Pep Boys Damages Diplomatic Vehicle! Beware of standard and advanced services at Pep Boys! We brought in a diplomatic vehicle for standard air conditioning service and left with a damaged vehicle, failed fuel pump, ragged running engine, and several thousand dollars in expenses! When the vehicle was retrieved, it was decided to bring it to Herb Chambers Chevrolet of Danvers in order to be properly diagnosed and repaired by experts. Upon retrieval, the vehicle ran abnormally and failed completely at Herb Chambers Chevrolet... read more

Amanda S.'s profile image
Amanda S. 
6 months ago

Towed vehicle there and was told that we needed a new motor and 2 new gaskets. The cost was extreme. Towed it somewhere else to an ethical mechanic. He said the motor was perfect and clean looking. He is working on it now and said it needs a new water pump, tune up and some other services at $700 cheaper than Pep Boys total bogus quote. Wonder how many other local Dacula victims have been robbed and lied to. 

Karen S.'s profile image
Karen S. 
6 months ago

I misplaced the business card until today and i told Jean I would leave a good review as he gave me excellent service on my car some weeks ago, He really helped me out with getting my car fixed and I plan to go back again. Thank you Jean 

Albert O.'s profile image
Albert O. 
9 months ago

The pep boys In Stratford nj has to either incompetent or lazy! I been there a few times and every time I went to either service my truck or get something fixed they tell me they can’t fix it or they can’t figure out what the problem.  I took my truck to pep boys in Woodbury and they fixed all the issues with no hesitation or problem.  Stratford pep boys employees are lazy ! Enough said….. 

Lahori J.'s profile image
Lahori J. 
10 months ago

Pep Boys Auto Parts & Service CUSTOMER SERVICE +1( 8O5)-41O Pep Boys Auto Parts & Service 5OO2 Phone Number +1( 8O5)-41O 5OO2 Pep Boys Auto Parts & Service CUSTOMER SERVICE +1( 8O5)-41O Pep Boys Auto Parts & Service 5OO2 Phone Number +1( 8O5)-41O 5OO2 Pep Boys Auto Parts & Service CUSTOMER SERVICE +1( 8O5)-41O Pep Boys Auto Parts & Service 5OO2 Phone Number +1( 8O5)-41O 5OO2 Pep Boys Auto Parts & Service CUSTOMER SERVICE +1( 8O5)-41O Pep Boys Auto Parts & Service 5OO2 Phone Number +1( 8O5)-41O 5OO2 Pep Boys Auto Part... read more

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.9 star rating with 789 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is open now. It will close at 6:00 p.m. 

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