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Pep Boys Auto Parts & Service

3.3

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

702 North Highway 491, Gallup, NM, 87301, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 9:00 p.m.
Sat7:30 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.3412 reviews
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Elda Watson's profile image
Elda Watson 
8 years ago

The worst service I have ever experienced. Brought my dad's flat tire in for repair and sat for an hour while men/employees talked and acted busy even on their cell phone. Had to ask about the tire and decided to get a new one else where after being told just by visual, it couldn't be repaired. GrRR! 

Elvira Brown's profile image
Elvira Brown 
8 years ago

Received my coupon in mail n took right over....great employees. Awesome service n the time they said it be ready was on button. Plus gave me call when the service was done. 

Scott Weaver's profile image
Scott Weaver 
8 years ago

This place is the worst!!!! Had my car towed here they called me and said it would $500 for diagnostic. I said never mind, when I went to pick up the car they refused to give it to me until I paid $90. Have called the police to get my car back. 

Vernon Nez's profile image
Vernon Nez 
8 years ago
Tino Robinson's profile image
Tino Robinson 
8 years ago
Joey Joel's profile image
Joey Joel 
8 years ago

It's okay. I got overcharged just for an oil change. Nearly paid $100.00. If you're on a budget, I would suggest somewhere else. 30 minute oil change turned into an hour and a half even with an appointment. 

Paul Goodluck's profile image
Paul Goodluck 
9 years ago

Brought in a part to be installed Came back an hour and half later they haven't even touched it and the guy I talk to is on lunch break I was so piss my son had to dread me out of there when we first came in we were standing in line and the guy ahead of us said oh shit it that asshole again...and he just walked off 

Bridgette Byers's profile image
Bridgette Byers 
10 years ago

I went in with my husband and pastor, both are Africa American. I walked inthe store ahead of them. The store staff allowed me to go to the rest room yet told my pastor they did not have public restrooms. After the told him this, I went and asked for the key to the men's room for my brother and told the clerk that I had brought the key back for the ladies room. They gave me the key to the men's room and I handed it to my pastor (he is my brother in Christ). Because of this racist behavior, we will never go back. 

Alton Lee's profile image
Alton Lee 
10 years ago

Dude was cool enough to put me in front if one other guy cuz I told him I got 16 hour drive ahead of me, thanks pep boys 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.3 star rating with 412 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is closed now. It will open tomorrow at 7:30 a.m. 

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