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Pep Boys Auto Parts & Service

3.3

About this business

Location details

702 North Highway 491, Gallup, NM, 87301, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 9:00 p.m.
Sat7:30 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.3412 reviews
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Leo Mann's profile image
Leo Mann 
6 years ago

Closing all Pep Boys in New Mexico. 

Trish Yazzie's profile image
Trish Yazzie 
recommend  Recommended
6 years ago

Good customer service and fast service 

Yäzzïe Trish's profile image
Yäzzïe Trish 
recommend  Recommended
6 years ago

Good customer service and fast service 👍 

Sher Yazzie's profile image
Sher Yazzie 
7 years ago

Poor customer service, bought a new tire and was told there would be a charge to put the tire on my vehicle. The mechanic said he couldn’t help unless the supervisor on duty instructed him to do so. No greeting or acknowledgement, and at the end after I paid, received no thank you... Austin who was the person who helped me didn’t want to help out and the lady he helped after me had the same mistreatment. I would’ve preferred to go elsewhere but they were the only one who h… See more 

MSher Yazzie's profile image
MSher Yazzie 
7 years ago

Poor customer service, bought a new tire and was told there would be a charge to put the tire on my vehicle. The mechanic said he couldn’t help unless the supervisor on duty instructed him to do so. No greeting or acknowledgement, and at the end after I paid, received no thank you... Austin who was the person who helped me didn’t want to help out and the lady he helped after me had the same mistreatment. I would’ve preferred to go elsewhere but they were the only one who had my tire size in stock, bad decision!!!! 

Martinez Lis's profile image
Martinez Lis 
7 years ago

very bad customer service here in Gallup New Mexico. been here since 12pm an now 8pm..an still here waiting. bad place to be here . 

Sandy Scott's profile image
Sandy Scott 
7 years ago

seriously the people in this place are ridiculous- workers standing around in service area NO workers in the bay and they REFUSE to offer assistance --- completely despicable! laziness to the 10th degree 

Chris J Thibodeaux's profile image
Chris J Thibodeaux 
8 years ago

Filing BBB Complaint...talk about robbery...I get my receipt for service work and they marked up the parts from the same building more than 100%....more than doubling cost...I would have been better off at the dealership!!!! never ever again....beware 

E Mon Beg's profile image
E Mon Beg 
8 years ago

I got my alignment done here n Gallup, NM and I think they actually done a good job and showed me what was up with my car, they guy told me to get even alignments looked at when getting brand new from dealership because they can come outta factory under specs..good job doe.. 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.3 star rating with 412 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is open now. It will close at 9:00 p.m. 

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