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Pep Boys Auto Parts & Service

3.8

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

909 N Loop W, Houston, TX, 77008, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 9:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.8829 reviews
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Sara Wiley's profile image
Sara Wiley 
recommend  Recommended
5 years ago

Replaced my battery under warranty at 7 pm on a Wednesday night with no notice. I’m a fan. Great service, had it in stock, open till 9. Highly recommend. Open Sundays too. 

Brooke Burden's profile image
Brooke Burden 
recommend  Recommended
6 years ago

Amazing service today at the north loop location. Came in last minute to get my AC checked. They were full up but made some time to quickly take a look and gave genuine, helpful advice. Even topped up the oil in my compressor. Best experience at an auto shop I’ve received in years! Thank you! 

Peggy Dickerson's profile image
Peggy Dickerson 
6 years ago

I went in was told I needed a new radiator on my Toyota 4Runner. Price $896.00 I drove it less than 10miles same problem. They said I told them not to replace the hoses that is an outright lie. I called PA to file a formal complaint. Still waiting after a week for a call back. They did put one hose on but could not tell me if they replaced the bottom hose. Bad place and people. Overcharge and lies. DONT BRING YOUR CAR TO THIS PLACE. 

William Hinton's profile image
William Hinton 
7 years ago

Showed up to this establishment two hours before closing and was made to wait 30 minutes before even speaking to someone only to find out that they would refuse to do my brake job because they had one vehicle in front of me!!!!!! Poor customer service and disrespectful!!!! 

Tenika Beck's profile image
Tenika Beck 
7 years ago
Anylu Arturo's profile image
Anylu Arturo 
7 years ago
Shelley Finley's profile image
Shelley Finley 
7 years ago

Not really any point to making an appointment. You end up waiting forever anyway. This is my last time coming here. 610 & shepherd. Gave up and asked for my keys where I got them and a whole lot of bad attitude. Won't be going back here and have filed a complaint about the store. 

Pretty NiNi's profile image
Pretty NiNi 
7 years ago

DO NOT COME TO PEP BOYS ON 610!!! Last week I made an appointment. I had to wait 4 hours from the time of the appointment without any service. I went back to the counter to see what was the hold up because I had to go to work. They told me it will be another 2 hours before they could get to my vehicle. So I told them I will come back on my off day and made another appointment. So today is my appointment I check in and sit down because I knew the wait was going to be long. As I’m sitting there they guys at the computer begins... read more

Julio Narciso Gonzalez Perdomo Jr.'s profile image
Julio Narciso Gonzalez Perdomo Jr. 
7 years ago

First time here at the one in the loop in kissimmee,fl and im a customer for life thanks to Jonathan at the front his a professional and awesome guy they need more like him...� 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.8 star rating with 829 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is closed now. It will open at 9:00 a.m. 

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