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Pep Boys Auto Parts & Service

3.9

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

10275 North Fwy, Houston, TX, 77037, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.9837 reviews
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Renae Williams's profile image
Renae Williams 
recommend  Recommended
5 years ago

great customer service quick service even though i was advised would take hour to an hour and half prices were reasonable (i shopped around) then got a senior discount 

Vicente Razo's profile image
Vicente Razo 
recommend  Recommended
5 years ago

customer service was exceptional and even though they damaged one of the trim rings for my car they did replace it without hesitation. The tire salesman was informative and friendly and all four tires were installed in the time they allotted from the beginning. 

Phillip Bruce's profile image
Phillip Bruce 
6 years ago

I was ripped off..Spent countless hours there and alot of money over a year just to get my ac running...the tech and the mechanics were a joke...i had been going there for years for tires and oil changes and even other maintainance jobs..If you really want to right a wrong...you can call me or look up my accounts there... 

Ernesto J Torres's profile image
Ernesto J Torres 
8 years ago

I came in a couple of weeks ago to get my car aligned. They were super professional, and recommended me to change few parts to get my car running like new. Came back today to get it te-aligned because I change the struts like the technicians told me. They re-aligned my car at no cost. Lori the front desk girl, best customer service!! 5 stars from me!! 

Anthony Rocha's profile image
Anthony Rocha 
8 years ago

Horrible customer service no one wants to help and they act they're super packed com on its barely eight 

Donnie Davis's profile image
Donnie Davis 
8 years ago

Great place for all automotive needs if you have any questions or concerns management will take care of you !!! 

Ab Washington's profile image
Ab Washington 
9 years ago

Slow snalepase 

Will Frederick's profile image
Will Frederick 
10 years ago

Slow slow slow. 8 to 10 bays with only 1 mechanic on duty early and only 2 for the remainder of the day? I'll never come back here. 

Jose Rubio's profile image
Jose Rubio 
10 years ago

Came for an oil change, been sitting here for an hour (had appointment) and my still hasn't moved where i parked, slow service... sucks i used my lunch hour - needless to say ill be late. 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.9 star rating with 837 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is open now. It will close at 6:00 p.m.  

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